Engagement Operations Coordinator

Position Location
Fort Collins, CO

Work Location
Position qualifies for hybrid/in-office work

Research Professional Position
No

Posting Number
202402166AP

Position Type
Admin Professional/ Research Professional

Classification Title
Technical/Support II

Work Hours/Week
40

Proposed Annual Salary Range
$50,000 - $55,000

Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

• Review our detailed benefits information here.
• Explore the additional perks of working at CSU here.
• For the total value of CSU benefits in addition to wages, use our compensation calculator.

Desired Start Date
02/17/2025

To ensure full consideration, applications must be received by 11:59pm (MT) on
01/12/2025

Description of Work Unit

Who We Are:
Located in the beautiful town of Fort Collins, Colorado, CSU is a premier land-grant university with world-class programs in education, outreach, and research. CSU has a student body of over 34,000 students, 7,400 employees, 232,000 living alumni, and annual research expenditures exceeding $350 million. Guided by the five supporting Principles of Community: Inclusion, Integrity, Respect, Service, and Social Justice, the University constantly pursues its mission and vision of access, research, teaching, service, and engagement.

Within CSU, the Division of University Advancement is integral to achieving and sustaining the University’s institutional excellence through fundraising and engagement efforts. Our purpose is to connect our alumni, friends, corporations, and foundations to raise the financial support necessary to advance the University’s mission and vision. With one of the leading development teams in the country, the Division most recently reached its $1 billion fundraising campaign goal 19 months ahead of schedule.

University Advancement Engagement (UAE) is CSU’s alumni and donor experience team. This team provides comprehensive, purposeful engagement opportunities that increase Ram Pride, strengthen donor and alumni connections to the University and inspire philanthropy at CSU. This team is comprised of the Alumni Association, Annual Giving, Donor Relations and Stewardship, Marketing and Communications, and UA Events.

Position Summary

The Engagement Operations Coordinator plays an essential role in the overall success of the UA Engagement team. The coordinator will manage a wide array of the unit operations as well as support its leadership team. Responsibilities include project coordination, meeting management, Alumni Association donor/alumni communications, financial processes and day-to-day operations of the team. This position will continually strive to ensure an inclusive and welcoming environment for all members of the team.

Required Job Qualifications

• Bachelor’s degree from an accredited university by employment start date
• 2 years professional experience in an administrative or office management role
• Experience with Microsoft Office Suite and an affinity for learning new technology
• Demonstrates active engagement and support of diverse individuals, opinions and perspectives, and actively engages with and supports the University’s mission, vision and values.
• Ability to work non-standard hours, including early mornings, evenings, and weekends
• Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date

Preferred Job Qualifications

• Strong written and verbal communication skills
• Proficient with numbers and calculations
• Strong organizational and interpersonal communication skills and the ability to manage busy work situations
• Excellent attention to detail, accuracy, and quality in work produced
• Demonstrated ability to work independently and as a member of multiple teams, while thriving in a collaborative and innovative environment
• Demonstrated ability to act with discretion, anticipate and address concerns, and maintain high confidentiality
• Demonstrated knowledge of CSU and/or University Advancement operations and constituents.

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Unit Operations and Administrative Support

• Support day-to-day operations for all UA Engagement teams located in Crabtree Hall and Smith Alumni Center.
• Facilitate logistics for UAE departmental meetings, retreats and trainings, including venue, virtual technology (Teams/Zoom), catering, budget, agendas, presentations, meeting minutes and post meeting communication.
• Administrative support of Sr. Director and other UAE unit leaders. Includes calendaring, travel arrangements, financial processing, project support, etc.
• Administrative support for the CAM the Ram program. Manage requests, assist with meetings, selection process, trainings. Manage uniforms and purchases.
• Assists with budget tracking and management for all teams, including assistance with processing financial documents.
• Department liaison to UA HR team. Assist with searches, provide onboarding support for new employees and facilitate transition of employee departures.
• Department liaison to UA IT team and manages technology needs for all UAE teams.
• Assist Sr. Director with managing the reporting needs of UAE and supporting special projects.
• Provide staff coverage for Smith Alumni Center open hours when needed.
• Fully understands and applies appropriate policies, regulations, and procedures as required by the Division of University Advancement, University, community, state, etc.
• Collaborate effectively with internal and external partners to accomplish job responsibilities and support the goals and objectives of the greater UAE team.
• Actively participate in all Division-wide meetings and trainings and support Division-wide priorities and initiatives by serving on committees when appropriate and as time permits.

Donor and Alumni Relations

• Manage the gift acknowledgement process for Alumni Association donations. Includes pulling reports, printing appropriate cards/letters, coordinating signatures, etc.
• Maintain proficiency in the CRM system ascend in order to accomplish assigned tasks.
• Manage special recognition communications of alumni, including memorial cards, congratulations cards, etc.
• Assist the Alumni Association Membership team with administration of GradPaks, Annual, and Life membership communications as needed.
• Assist with Alumni Association endowment reporting process.
• Assist UAE leadership in appointment setting with donors and/or alumni.

Application Details

Special Instructions to Applicants

• A cover letter that demonstrates any and all of the required and preferred qualifications that they meet
• A resume
• Three professional references noting name, phone number, email address, and professional relationship (one should be a current or former supervisor).

For tips on how to craft a successful application, please review the FAQ document on our Careers site at: giving.colostate.edu/careers/current-opportunities/.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. References will not be contacted without prior notification of candidates.

Questions regarding the position or anything else related to careers with UA may be directed to the University Advancement Talent & HR team at [email protected]

Conditions of Employment

Pre-employment Criminal Background Check (required for new hires), Valid Driver’s License, Travel

Search Contact

Jennifer Healy, [email protected]

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action.