Treatment Coordinator
Dr Lane & Associates
Date: 2 weeks ago
City: Durham, NC
Contract type: Full time
At Lane & Associates Family Dentistry, we love to make you smile! We are currently seeking an experienced Treatment Coordinator to join our incredible team at the Durham Broad office! We offer:
- Competitive pay!
- Insurance Coverage Plans (Health, Vision, Dental, Life, Disability, FSA, and more!)
- 401K Employer Contribution plan after 90 days!
- Quarterly Performance Bonus potential!
- Employee Assistance Program!
- Uniform Allowance!
- Paid Time Off & Paid Holidays!
- Off at 2PM on Fridays!
- Paid Treatment Coordinator Training Class!
- Annual Family Day Celebration!
- Volunteer opportunities with our Smile Squad to earn amazing prizes!!
- Company social events & social media campaigns throughout the year!
- Birthday and work anniversary surprises sent directly from the owners!
- Employee discounts program at major retailers!
- and so much more!
Key Tasks & Responsibilities:
Daily/Weekly/Monthly Tasks will include, but are not limited to:- Managing a multi-line phone system
- Schedule/Reschedule patient appointments
- Ensure the next day’s schedule is filled for all providers (Doctors & Hygienists)
- Gather all patient’s personal/insurance information and update current information on file.
- Confirm and document patient appointments
- Enforces the company’s financial policy by collecting and entering payment transactions accurately.
- Checking in patients utilizing Denticon software, and ensuring proper paperwork is given and completed by patients.
- Enters transactions and posts payment at time of patient check-out.
- Review Treatment Plans with patients
- Verifies insurance coverage and eligibility and updates information into Denticon accurately
- Maintaining electronic records privately for patients by scanning/sorting properly
- Maintain office lobby/waiting room cleanliness
- Other duties as assigned.
- Excellent planning, analytical, and organizational skills
- Strong interpersonal and communication skills
- Possess a positive attitude and top-notch customer service skills
- Work efficiently in a rapidly changing environment
- Professional appearance and manner
- Computer proficiency
- High School Diploma or GED
- Must have a minimum of 1-2 years experience in a front desk dental role
- Ability to lift 15-20 lbs.
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