Clinical Office Associate II

Schedule: Monday-Friday 8a-5p

Location: Faculty Office Tower

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

General Responsibilities:

Under general supervision, performs standard clerical and administrative duties. Requires demonstrated knowledge of the fundamental concepts, practices and procedures of the secretarial function usually gained through formal education in secretarial science or secretarial experience. Reads, prioritizes and routes incoming mail. Makes travel arrangements and reservations. Schedules appointments. Orders supplies, maintains databases and reports. Assists with special projects. Drafts and types correspondence. May supervise other support personnel. May handle confidential information, dictation and transcription. May verify insurance and process medical record requests.

Key Duties & Responsibilities:

• Solves internal office systems problems and acts as liaison to other departments, agencies and vendors regarding routine administrative and office activities.
• Oversees personnel functions of assigned unit and/or directly supervises subordinate office staff.
• Monitors routine budget and/or grant activities.
• Prepares and processes Oracle requisitions and purchase orders as authorized.
• Researches, collects and analyzes data and prepares a variety of special and recurring analyses and reports.
• Attends various department meetings and other related conferences.
• Coordinates departmental student/patient-related activities specific to department mission, such as scheduling tests, contacting referring physicians, assisting students, answering inquiries, processing required academic documents, etc.
• Monitors departmental space and equipment and coordinates individual moves and equipment accounting according to established procedures.
• Performs other duties as assigned.

Position Requirements:

High School diploma or GED and five (5) years of related experience required.

Traits & Skills:

• Must be self-directed / self-motivated; must have good communication and interpersonal skills.
• Must be able to perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.
• Accept responsibility for the direction, control and planning of one's own work.
• Work independently.
• Recognize the rights and responsibilities of patient confidentiality.
• Convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief.
• Relate to others in a manner which creates a sense of teamwork and cooperation.
• Communicate effectively with people from every socioeconomic, cultural and educational background.
• Exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment.
• Perform effectively when confronted with emergency, critical, unusual or dangerous situations.
• Demonstrate a quality work ethic of doing the right thing the right way.
• Maintain a customer focus and strive to satisfy the customer's perceived needs.

UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.