Administrative Professional

Assists Office of Whole Child Supports leader in program direction by performing routine administrative tasks:

• Researches and analyzes materials (e.g., reviews & summarizes operational, fiscal, &/or personnel policies & procedures; provides information to aid in decision-making);

• Serves as liaison between Administrator & subordinates (e.g., initiates communications to resolve situations &/or problems; delegates assignments on behalf of Administrator to ensure timely completion of projects);

• Serves as liaison with national, regional, local and agency representatives, legislators and staff; prepares confidential correspondence and communicates confidential decisions, directives, and/or assignments verbally or in written form; represents Administrator at meetings, conferences, and/or committees (e.g., takes notes, prepares meeting minutes);

• Facilitates travel, hiring, scheduling as needed for office and Administrator;

• Supports the upkeep of office standard procedures manual and communication of changes related to workspace, supplies, and agency procedures with office staff.

Manages business functions of office:

• Maintains administrator’s schedule;

• Plans and schedules meetings, conferences, and/or teleconferences (e.g., makes travel arrangements, takes notes and/or minutes of meetings that may be confidential);

• Uses word processing equipment and software to create, revise, and/or delete confidential or non-confidential documents, reports, correspondence, and letters (e.g., formats, inputs, edits, copies, retrieves, transmits text, data, and/or graphics using Microsoft Office software);

• Uses written text and/or grant abstracts to create support letters for grant applications (e.g., agencies, universities, organizations);

• Monitors correspondence for timely response;

• Monitors progress of time sensitive materials, special reports, and coordinates staff;

• Maintains office records.

Performs customer service duties:

• Researches and responds to inquiries & complaints;

• Welcomes staff and stakeholders (e.g., greets in person or by telephone);

• Answers and/or directs telephone and/or written inquiries to appropriate parties for response;

• Furnishes information and explains programs to the public;

• Prepares reports, publications, memos, and presentations for dissemination outside the work unit;

• Works on special projects as assigned.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.