Operations Manager

Location, Contact and Salary Information

Location: 2737 Centerview Drive, Knight Building

Salary: $2,884.62 bi-weekly ($75,000.12 annually) (In accordance with current spending restrictions, if the appointment is an internal promotion, the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

Contact Person: Brent Musgrove (850) 717-2436 or LaTonya Hill (850) 717-2433.

Duties and Responsibilities

Performs highly responsible technical and consultative work by planning and directing programming and technical assistance activities with providers. Responsible for supervising staff, evaluating staff, planning and directing staff’s work and building a reflective team, to continuously improve provider performance through prudent hiring, effective coaching, mentoring, and courageous support, as needed. Supervises and motivates staff, to ensure work product is timely, accurate, and of high quality. Motivates staff to fully support and exemplify a positive and ethical work environment which allows all employees to achieve their full potential in carrying out the Department’s mission and goals.

Confidently and humbly work with program areas, leadership, school districts, schools, agencies, and providers to marshal the will, talent, and information required for continuous improvement of student achievement among prevention providers, particularly those that are underperforming.

Supervise, evaluate, and coordinate efforts of the supervisors and regional coordinators to ensure effective, efficient support for identified underperforming providers and build capacity to critically assess the needs of providers and selectively implement evidence-based strategies to meet those needs.

Coordinate meetings, regional trainings, and professional development for identified underperforming providers within the regions.

Conducts thorough on-site visits, technical assistance, and training and provide direction and guidance on contractual issues. The position reviews and monitors provider deficiencies, assists in resolving deficiencies and resolves program-related incidents.

Provides assessment and measurement of the provider program’s effectiveness from a management, financial, technical, and contractual perspective.

Educates community stakeholders on delinquency prevention programming and participates in community outreach and engagement initiatives. Coordinates and/or facilitates community events and maintains effective partnerships and affiliations with local community-based organizations, partners, and providers.

Evaluates data and updates measurable program goals, objectives, and makes recommendations to leadership and management.

Performs other related assigned duties.

Minimum Qualifications

Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.

Knowledge of strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods.

Knowledge of communicating effectively verbally and in writing.

Knowledge of supervisory practices.

Ability to comprehend written documents.

Ability to listen and ask questions.

Preferred Qualifications

A bachelor’s degree from an accredited college or university.

At least three or more years of experience directly related to the duties and responsibilities specified.

This position requires a flexible work schedule due to some weekends and after-hours (evening) work.

Special Notes

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.