Food Service Lead

Food Service Leads are first and foremost responsible for guest relations and satisfaction. He/She is responsible for helping ensure the food service department is operating at maximum efficiency.

Key Requirements:

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Follow daily work schedule as assigned by management
• Perform deli duties in accordance with company guidelines to ensure proper handling for guest safety, convenience and value
• Ensure proper food safety and sanitation procedures are performed
• Maintain and adhere to all sanitation guidelines and expectations from the managers
• Perform deli duties such as stocking, wrapping, and clean-up
• Keep station clean and organized at all times
• Maintain product at proper temperatures
• Ensure team members perform proper opening and closedown procedures
• Demonstrate good conflict management skills
• Greet and speak politely with every guest on premises
• Performs other duties as requested or required by management

Key Responsibilities:

• Must be 18 years of age or older
• High School Diploma or equivalent
• Minimum of 6 months of store experience
• Ability to work in fast-paced, but efficient and controlled manner
• Ability to perform all physical aspects of the deli clerk duties, including but not limited to standing, bending, lifting, squatting, climbing and walking
• Ability to lift items weighing up to 60 lbs. to a height of 4 feet
• Ability to read, write and complete company forms for sales reporting purposes
• Ability to work for periods of up to 8-10 hours in a cool atmosphere (controlled atmosphere for sanitation purposes)
• Ability to work within a freezer for 15 minutes
• Ability to safely operate job-related equipment such as slicers, mixers, ovens, food processors, and other commercial kitchen equipment
• Ability to accept supervisory coaching related to performance, work habits and attitude
• Must maintain a current Food Safety certification
• Ability to function as a team member and get along with others