Logistics Specialist

Position: Logistics Specialist

Location: Charlotte, NC (on-site)

FLSA Status: Hourly, Non-Exempt

GlobalMed Logistix, LLC (GMLx) is a leading healthcare third party logistics company specializing in warehousing, distribution, inventory management and superior customer service. Leveraging over 40 years of experience and expertise in healthcare logistics, GMLx provides companies with the confidence and resources needed to grow their business. GMLx is driven to exceed customer expectations by continuously innovating and improving the skills and resources required to be the most dependable and customer focused 3PL provider in healthcare.

Mission:

To be a trusted partner who provides value driven solutions to our healthcare customers through technology, superior service and a win-win culture. Together we grow.

Position Summary:

This role will report directly to the Team Lead and will have no direct reports. This position is responsible for supporting the sales organization by providing logistics/supply chain operations support in the coordination of assigned medical devices accounts. This is a great entry level position for a recent graduate with a Supply Chain/Logistics program of study/degree.

Scope of Role Responsibilities

• The essential functions include but are not limited to supporting the Field Locations, Warehouse Operations, Sales Leaders and others in assigned areas.
• Prepare and ship instruments, implants and trays for surgery cases.
• Utilize inventory management system for the distribution of products/services for sales personnel and customers.
• Implement and support quality initiatives throughout the organization.
• Manage reports and analyze account metrics and productivity standards.
• Keep records of all interactions and transactions of data regarding product inquiries.
• Investigate discrepancies and adjust for errors.
• Distribute materials, products and parts based on incoming requests.
• Store items orderly and easily accessible in warehouse based on protocol.
• Understand and implement procedures to manage inventory shelf life and expiring inventory.
• Inspect products or materials for damage, defects, or shortages.
• Meet established metrics for operations (i.e. service levels, standard operating procedures).
• Manage inventories by tracking inventory records reflecting product movement, notifying departments when supplies of specific items are low, or when orders would deplete available supplies.
• Compile and inspect incoming/outgoing kits for compliance with specifications and usage.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Examine and inspect stock items for wear or defects, report any damage to supervisors.
• Stay current on old and new instruments and implants. Understand essential components to specific procedures.
• Utilize processes and tools for scheduled surgeries.
• Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, etc.).
• Maintain a clean and well-organized warehouse to meet OSHA and FDA regulations.
• Perform or assist with other duties and projects as needed & as assigned.

Critical Experience & Skills

• Logistics/Supply Chain previous experience, is a plus.
• Undergraduate Degree or related experience in supply chain/logistics is a plus.
• Customer focused/must work well with customers of all levels/backgrounds.
• Highly developed interpersonal, analytical and communication (written and verbal) skills.
• Able to work varying hours/shifts as necessary.
• Experience in working in a fast-paced, rapidly growing environment in which collaboration in all directions is necessary.
• Demonstrated proficiency with Microsoft Office. (Outlook, Excel)

Physical Demands

• Moderate to heavy physical activity. Repetitive daily lifting of at least 50 pounds.
• Standing, sitting & moving for extended amounts of time.
• Must be able to navigate the warehouse facility.

Required Competencies

• Accuracy/Quality – Is attentive to detail and accuracy. Committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems and owns/acts on them.
• Adaptability/Flexibility – Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure and adjusts to meet changing needs.
• Dealing with Ambiguity - Effectively copes with rapid change. Comfortably handles risk and uncertainty, is not easily rattled.
• Dependability – Meets commitments, works independently, accepts accountability handles change, sets personal standards, stays focused under pressure and meets attendance/punctuality requirements.
• Innovation - Finds creative solutions to problems/needs that lead to positive outcomes, translates creative ideas into tangible action items.
• Integrity/Ethics – Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values.
• Organization – Manages multiple, simultaneous client activities and projects. Organizes resources to accomplish tasks efficiently and effectively; coordinates multiple people and functions to accomplish a single goal; prioritizes multiple activities, capitalizes on all available resources.
• Problem Solving – Interprets data and gives recommendations, solves unique and challenging problems, undertakes tasks and breaks them down into manageable parts in a systematic way and thinks of all possible alternatives for a situation.
• Sense of Urgency – Makes and executes decisions swiftly and timely. Pursues everything with drive and persistence often goes “above and beyond” to complete the task at hand.
• Teamwork - Meets all team deadlines and responsibility, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.