Functional Analyst
Tata Consultancy Services
Date: 2 weeks ago
City: Cary, NC
Contract type: Full time
As a Functional analyst, work with Product owners/SMEs of Call Center operations for leading life insurance company in US. work with Product owners/SMEs to understand the business problem statement and create user stories for development team. As part of user stories, create the user flows and process flows using MS Visio. After the user stories are defined, refine them with the team and incorporate feedback from all the stakeholders. help in creating the test cases/test data for the team. Once the development is completed, complete the functional testing of the user story to make sure all the functional aspects of the story is tested. To help the UAT users with the test data creation and make sure the UAT is smooth for UAT users. Responsible in triaging the defects/bugs coming from UAT team to make sure they are in scope and fixed on time to ensure the timely delivery for the project.
Salary Range: $90,000-$100,000 per year
Salary Range: $90,000-$100,000 per year
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