Processing Services Support Intern

TowneBank


Date: 2 weeks ago
City: Suffolk, VA
Contract type: Full time
Responsible for opening mail and separating payments received for various departments. Responsible for assisting with the processing of payments and reports for all lockbox Members/Systems. Bank support for ImageCentre transaction inquiries. Act as Bank liaison between the Bank and IC Data Center for transaction inquiries, adjustments, and Branch assistance. Assist with various Processing Services Projects.

Essential Responsibilities

  • Review/approve/print/mail member adjustments
  • Scan daily reconciliation departmental documents into ImageCentre FCM
  • Open and sort loan payments
  • Review and approve Mobile Deposits, and RDC Deposits
  • Ability to work with various departments for reconciling/balancing teller/other transactions Knowledge and understanding the operation of ImageCentre transactions flows
  • Monitor and approve incoming transactions and files to ensure minimum downtime and all transactions are processed from various channels
  • Setup and unlock Member users with Lockbox NetImage system
  • Sort, Capture, and distribute Lockbox payments
  • Ensure that all reports are printed/balanced/statistics logged for Lockbox Members
  • Monitor of emails from Bank employees and Lockbox members. Research issues and make any necessary adjustments, and document/notify the other party
  • Ability to work independently
  • Other duties as assigned
  • Follow all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including Bank Secrecy Act (BSA)

Minimum Required Skills Or Competencies

  • Must be at least 18 years of age or older
  • Must have completed at least one year of college and currently enrolled in college
  • Must be available to work Monday through Friday, May 19, through early, mid-August
  • Demonstrated written and oral communication skills with the ability to effectively utilize modern telecommunications tools
  • Punctual and dependable
  • Proficiency with Microsoft applications (Outlook, Word, Excel, etc.)
  • Works well in a team environment
  • Ability to successfully balance multiple priorities
  • Must have speed and accuracy with 10-key
  • Must be able to navigate within files and folders on the computer
  • Strong interpersonal and communication skills
  • Detail-oriented and willing to help others
  • Organizational and project management skills

Desired Skills Or Competencies

  • Previous experience in a Bank and/or Item Processing Department

Physical Requirements

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

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