Administrative Support Assistant

EXCITING JOB OPPORTUNITY with a rapidly growing organization. This role is an amazing opportunity to grow and diversify your career within the healthcare arena. We will provide on the job training!

ABOUT THE COMPANY:

Nexus is dedicated to connecting quality physicians with the outcome needs of our partners in the health and legal industries. The heart of our drive for quality and excellence rests in our unflinching integrity; we bend over backwards to provide the best possible service, but will never bend our integrity. Nexus realizes that behind the paperwork and reports, there are people; mothers, fathers, sisters, brothers, sons, and daughters. These are people in need of the best, most accurate, medical care possible and we are tasked with ensuring they receive it in a cost-effective manner. We offer competitive compensation and fantastic benefits, as well as a collegial workplace in a business casual dress environment. You’ll also find plenty of options for professional development and advancement with us as this position allows you to come in and learn our unique approach at offering healthcare cost management solutions. If this sounds like the kind of career move you’ve wanted to make, and if you meet our qualifications, we want to talk with you!

WHAT WE LOOK FOR:
Ideal candidate is a highly motivated and dynamic individual that thrives in a fast paced environment.

POSITION OVERVIEW:

Title: Administrative Support Assistant

Job Summary
The Front Desk Coordinator is responsible for providing outstanding customer service with a positive attitude and a smile in a high-volume, fast –paced environment; managing incoming telephone calls, corporate inquiries, visitor traffic and team administrative duties. This position is critical to the high level of customer service that Nexus provides to all. This individual is the first person that any client or applicant will interact with. This position is responsible for providing the front face for Nexus as an organization.

Essential Job Functions

• Provide initial point of contact for Nexus in a professional, cordial and efficient manner
• Maintain professional image in dress, communications and behavior
• Manage high-volume communications traffic via multi-line phone system and email
• Manage high volume visitor traffic and deliveries in accordance with security guidelines
• Greets visitors in a prompt, courteous, and professional manner
• Accurately direct calls / messages to the appropriate person
• Maintain visitor registration book and visitor badges
• Provide authorized information to callers according to regulatory and HIPAA requirements
• Administrative projects including communications, booking meetings, organizing information, spreadsheet maintenance and creation along with other administrative assistant projects
• Be a ‘go to’ source of knowledge, information and assistance for Nexus Team Members in pointing them to the appropriate person within the company
• Maintain confidentiality of sensitive information
• Update, maintain contacts and additional online lists
• Prepare, stock and set up meeting rooms, including food and drink orders, arrangements and services as needed
• Clean and straighten meeting rooms after events as assigned
• Restock Executive Suite Kitchen and refrigerator as well as all coffee bars in the operations area as assigned.
• Ensure that reception area is clean and neat
• Provides clerical and other duties as requested
• Perform other duties as assigned

Knowledge and Abilities Requirements

• Ability to use Microsoft products; Word, Excel, PowerPoint, Outlook
• Basic office equipment experience required (copier, fax, shipping and receiving tools)
• Written and verbal communication skills with a demonstrated ability to deliver excellent customer service
• Ability to multi-task and quickly adapt in a fast paced environment
• Strong organizational skills
• Attention to detail

Education and Experience

• High school diploma or equivalent
• 3-5 years directly related experience as a receptionist in a professional, high call environment