Shift Leader

Shift Leader Job Description

Jersey Mikes is seeking a Shift Leader with exceptional leadership skills and a passion for customer service. As a Shift Leader, you will be responsible for overseeing the daily operations of the restaurant, ensuring that all tasks are completed efficiently and effectively.

Responsibilities

• Lead and motivate team members to provide exceptional customer service
• Ensure that all food is prepared and served according to company standards
• Manage inventory and ordering of supplies
• Train new team members and provide ongoing coaching and development
• Handle customer complaints and resolve issues in a timely and professional manner
• Ensure that the restaurant is clean and well-maintained at all times
• Adhere to all health and safety regulations

Qualifications

• Previous experience in a leadership role in the food service industry (preferred)
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Flexibility to work evenings, weekends, and holidays
• High school diploma or equivalent

Benefits/Other Compensation

• Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account. (eligible to enroll after 60 days of hire)
• 401K (up to 4% Employer Safe Harbor Match)
• Paid Sick Leave.
• Paid Flex Days.
• Premium Pay for working on a Holiday
• Paid Training
• Free Employee Meal during Shift. (Discounts on a non-working day)
• On-Going Career & Leadership Development

Additional Info

• You must be 18 years old with a valid driver’s license and reliable, personal transportation
• Full-Time, Part-Time
• $17.50 to $18.50, with a Tip pool.

If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Jersey Mikes, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.