Advisor, Essential Plan (In Field - Queens, NY)

Job Description

Job Summary

The Advisor, Essential Plan, is a field-based role that directly impacts membership growth and retention through sales activities and pursuit of Business to Business (B2B) opportunities that support the Essential Plan (EP) line of business. The Advisor will present health plan information and options to potentially eligible members, business, and community advocacies as well as Providers, and will be responsible for completing enrollments. The individual will be responsible for following enrollment, marketing and engagement rules and regulations. In addition, the Essential Plan Advisor will be responsible for the accurate use of internal systems to track and measure various sales event effectiveness and activities, events, leads, and lead progress, sales, appointments, contacts, and relationship progress on a daily basis.

Job Duties

• Enroll eligible members in a designated Essential Plan offering following marketing rules and regulations
• Serve as a point of contact for members and organizations, providing differentiated excellent enrollment experience and ongoing customer service
• Build and foster strategic relationships with key accounts such as providers, community-based organizations (CBOs), small businesses and advocacy organizations within identified industry sectors, etc.
• Develop and manage lead pipeline within the Advisor’s assigned territory
• Input required information including consumer demographics, and interactions into company systems in a timely and accurate manner
• Meet or exceed satisfaction, retention, quality, and compliance expectations within assigned territory
• May conduct product information presentations in multiple settings
• Stay informed on health plan operations, provider network, product premiums, where applicable, member services, and other services and issues to provide members, prospects members, community partners, with accurate information and feedback as appropriate
• Works with management and within internal systems and procedures to tracking schedules to keep appointments and deliver information pertaining to those appointments in a timely manner
• Manage multiple priorities including visiting provider offices and key partners on a regular basis, follow up on leads in a consistent and timely fashion, attend industry or market events, and meet administrative and sales operations responsibilities.
• Travel locally 100% of the time within assigned sales territories in the NY market, as directed
• Other duties as assigned

Job Qualifications

REQUIRED EDUCATION:
High School diploma or equivalent

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:

• Minimum of 2 years of business to business, business to consumer direct marketing, outside sales, or community outreach experience.
• Demonstrated success in sales environment in meeting and exceeding expectation
• Proficiency in Microsoft Office (Outlook, Word, Excel, Power Point).
• Proficiency and/or demonstrated knowledge in the use of customer relationship databases (i.e., Salesforce)
• Excellent oral and written communication skills; strong presentation skills
• Able to travel locally 100% of the time within assigned sales territories in the NY market, as directed

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

• Within 30 days of Hire, must take and pass the state required test to become a Marketplace Facilitated Enroller or currently hold an active certification which can be transferred
• Must have reliable transportation and a valid NYS drivers' license with no restrictions

PREFERRED EDUCATION:
Undergraduate degree or equivalent work experience

PREFERRED EXPERIENCE:

• Bilingual skills
• Established professional relationships with non-profits, CBOs, and Faith Based Organizations in designated sales territory
• Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations, and/or underserved communities

STATE SPECIFIC REQUIREMENTS:
Must take and pass the state required test to become a Marketplace Facilitated Enroller or currently hold an active certification which can be transferred.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $18.04 - $42.2 / HOURLY

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.