Training Manager

TRAINING MANAGER - CORPORATE - KNOXVILLE, TNClick Here to Apply OnlineJob Description SSC We are hiring immediately for a Training Manager position.Perks: SSC invests in our employees with training and growth opportunities, but the benefits don't stop there, SSC offers a comprehensive benefits package and we are also excited to offer same day pay At SSC we truly believe that our people are our greatest asset.The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting local communities we set the stage for a meaningful career in educational facilities nationwide. Job Summary Job Summary: We are seeking a highly skilled and motivated Training Manager to lead and manage all aspects of our field training programs, including the Management-in-Training (MIT) program. This role involves assessing training needs, developing programs, coordinating training activities, and ensuring the effectiveness of training initiatives across the organization. The ideal candidate will have a proven track record in corporate training and development, excellent communication skills, and the ability to manage multiple projects simultaneously.Duties and Responsibilities:Program Development and Implementation:Design, develop, and implement comprehensive training programs for hourly associates and management trainees, including the MIT programAssess training needs through surveys, interviews, focus groups, and communication with managers and employeesCollaborate with vendors and third-party training providers to arrange employee participation in external training programsCreate, update, and organize educational materials such as manuals, multimedia visual aids, and e-learning contentProgram Management:Map out annual training plans for various departments including management, HR, and customer supportCoordinate and assign mandatory training across the organizationConduct organization-wide training needs assessments and identify skill or knowledge gapsMarket available training opportunities to employees and provide necessary informationManage and maintain in-house training facilities and equipmentTraining Delivery and Facilitation:Conduct or facilitate required and recommended training sessions, including orientation, onboarding, and skills trainingHost train-the-trainer sessions for internal subject matter expertsUtilize diverse training methods (e.g., simulations, mentoring, on-the-job training) tailored to different learning stylesPresent training and development programs using various formats including group discussions, lectures, simulations and videosPlans, organizes, facilitates and orders supplies for employee development and training eventsEvaluation and Continuous Improvement:Create and administer post-training evaluations, tests, and assessments to measure instructional effectiveness and determine the impact on employee performance and KPIsGather feedback from trainers and trainees and incorporate best practices and lessons learned into future training programsMaintain records of training activities, attendance, results of tests and assessments, and retraining requirements. Ensures that training milestones and goals are met while adhering to approved training budgetEnsures that training milestones and goals are met while adhering to approved training budgetPrepare and manage the training budget, ensuring cost-effective use of resourcesPreferred Qualifications: Bachelor's degree in Training, Human Resources, Education, or a related field preferredAt least two years of experience in training and development, preferably in a corporate settingProven experience managing comprehensive training programs and developing training materialsKnowledge of instructional design theory and implementationEnhance your quality of life through our comprehensive benefits: Medical/Dental/Vision Insurance 401K with Company Match Disability Insurance Life Insurance/AD Associate Shopping Program Health and Wellness Programs Discount Marketplace & Employee shopping program Identify Theft Protection Pet Insurance And MoreApplications are accepted on an ongoing basis.SSC maintains a drug-free workplace.SSC & Compass Group: Achieving leadership in the facility service industryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.SSC