Field Service Technician - Entry Level

Headquartered in Houston, Texas — Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own compression equipment. With approximately 1,000 employees, our unmatched expertise and team of highly qualified, certified technicians are backed by more than 70 years of industry experience.

Archrock is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Overview: Assists with maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed.

Essential Duties:

• Maintains a safe and well-organized work environment.
• Works with others to perform Call Outs (CO), Preventative Maintenance (PM), Major Maintenance (MM), Overhauls and MOB/DEMOB.
• Performs Call Outs (CO) with assistance from a technical expert. Learns to diagnose and repair mechanical problems on multiple compressor configurations.
• Completes and submits required documentation in an accurate and timely fashion.
  
  
  

Non-Essential Duties: Performs other duties as assigned.

All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.

Skills and Abilities:

Ability to:

• Perform all essential duties.
• Develop proficiency in order to perform quality, efficient work with less assistance.
• Begin to demonstrate customer service skills.
• Read, write and speak English (work orders, manuals, etc.)
• Follow all health, safety and environmental procedures.
• Use basic computer skills, including Internet Explorer and Outlook.
• Respond to afterhours request regularly on an on call basis.
  
  
  

Knowledge:

• Knowledge of or training in relevant HSE procedures and regulations.
• General mechanical knowledge.
• Basic knowledge of electronics.
  
  
  

Minimum Education and Certification:

• High school diploma or equivalent preferred.
• Valid driver's license and a good driving record.
• Gas or diesel engine and compressor school/training preferred.
  
  
  

Minimum Experience:

• Demonstrated mechanical experience.
  
  
  

Benefits:

(Full-Time Employees)

• Medical, Dental, and Vision Insurance
• Quarterly Bonuses
• Up to 5% Match 401(k) Retirement Plan
• Employee stock purchase plan
• Tuition reimbursement up to $5,250
• Dependent Education Scholarship Program
• Competitive Paid Time off including nine paid holidays
• Basic Life and AD&D Insurance at no cost to the employee
• Annual boot allowance for field ops roles
• Annual Tool Allowance
• Full FR Uniform Provided
• Service Truck on Day 1 (Field Service Technician Roles Only)
  
  
  

Leadership:

• May serve as a resource to others with less experience.
  
  
  

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

• Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems for full details).
• Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
• Constantly required to display good manual dexterity and to reach with hands and arms.
• Constantly required to talk and hear.
• Frequently required to sit while driving or using a PC.
• Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
• Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
• Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
• Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
• Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
• Extensive Travel
• Drives and works in inclement weather for extended periods.
  
  
  

Problem Solving and Innovation:

• Problems vary but can usually be identified easily.
• Implements solutions to problems either of limited scope, low complexity or with precedents.
• Performs work using established examples/procedures as a guide.
• Identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality.
  
  
  

Impact:

• Actions and decisions impact operational, and to some degree financial results on assigned equipment but may be limited by supervisory oversight.
• Customers complain quickly if there is trouble. Timeliness and errors can affect customer productivity.
• Accountable for HSE, service quality, and customer satisfaction.
  
  
  

Freedom to ACT:

• Well-defined, written or verbal instructions or standardized procedures are readily available.
• Must follow and comply with company and department procedures, requests and standards.
• Works under direct supervision during Short Service Employee (SSE) period (1-6 months).