Administrative Assistant – Associate

Join UPMC’s Diabetes and Endocrinology department as an Administrative Assistant – Associate and contribute to a high-quality patient experience. In this role, you will manage patient scheduling, assist with ultrasound and procedure appointments, and handle administrative tasks like prior authorizations, physician block time, and patient communications. Your efforts will ensure seamless coordination between providers and patients, helping deliver timely and effective care. If you're excited to contribute to a patient-focused team, we look forward to your application!

Responsibilities:

• Under direct supervision, provides general administrative support to a department or group of professionals.
• Orders office supplies and maintains office equipment.
• Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
• Sorts, distributes, prioritizes and composes routine correspondence following established procedures not requiring management review. (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
• Performs routine clerical functions, such as copying, sorting, filing, and typing.
• Sets up and maintains varied office files, logs, and records office activities.
• Assists in researching, drafting, and/or abstracting routine reports.
• Answers, screens, and routes incoming calls and messages.
• Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).
• Greets, screens, and directs visitors to appropriate staff member.

Qualifications:

• High School diploma or equivalent.
• Up to one-year administrative experience preferred.
• Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software.
• Ability to use applicable MS Suite products.
• Knowledge of business processes and procedures.
• Ability to use basic reasoning skills.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran