Emerging Technologies Assistant

Position Number STMP15

Working Title Area 49 Emerging Technologies Assistant

Division Academic Affairs

Department Library (Adm)

Work Unit Library Public Services

Work Location 9201 University City Blvd, Charlotte, NC 28223

Vacancy Open To All Candidates

Position Designation Non-Student Temporary

Employment Type Temporary - Full-time

Hours per week 40

Work Schedule

Regular semester:

• Monday-Thursday 8:00am-8:00pm
• Friday 8:00am-7:00pm
• Saturday & Sunday 11:00am-7:00pm

Summer & Intercession: Monday – Friday 10:00am-4:00pm

Pay Rate $15.00

Minimum Experience/Education

• Bachelor’s degree or equivalent combination of education and experience
• Experience setting up and troubleshooting nontraditional technologies (such as 3D printers).
• General computer skills and the ability to troubleshoot computer, copier, scanner, and printer issues.
• Effective oral and written communication skills.

Departmental Preferred Experience, Skills, Training/Education:

• Experience working in a library or a similar public service point.
• Experience providing excellent customer service in a library atmosphere.

Duties and Responsibilities

• Manages and assists with daily operations of Area 49 service points, which include the Area 49 Desk and the Makerspace;
• Assists with maintenance and troubleshooting, and training of library technologies, especially multimedia equipment and maker technologies.
• Supervises Area 49 spaces and services, especially on nights and weekends.
• Be familiar with library services and resources and provide basic reference, technology, public computing, and printing assistance to library users.
• May conduct workshops on Makerspace technologies and skills, depending on interest and ability.

Special Notes to Applicants

• Please submit a resume, cover letter and list of three references with your application.

Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.