General Clerk II

Key Accountabilities

• Copy, Scan, Fax, and File various record types
• Create work orders in the work management system (WMS) (Gate boxes, etc.)
• Casbuilt completed work orders in the Work Management System (Maximo, etc.)
• Order office supplies and deliver UPS packets
• Handle internal and external customer calls
• Process Check requests
• Process various invoices (SAP, Shopping Carts, dig safe, etc.)
• Perform other clerical duties as assigned (Remedy Updates, Corporate Bulletins, Job Postings, Data Entry, Patch inspections, assist in work packet creation, etc.)
• Time entry
• Assist employees of higher grade as required
• Make outgoing calls to customers to schedule Meter Set Compliance and Meter Protection appointments;
• Casbuilt all jobs requested by supervisors including Leaks, Mains and Service and Miscellaneous work;

• Print survey books;
• Create all work orders for meter set compliance and Survey 123 entries;
• Assist with the closing out of CMS atmospheric corrosion work orders;
• Enter job information provided by contractors each week into the construction database.
• Assist in time entry processes.
• Assist in end of year clothing and boot allowance transfers for C&M, CMS

Qualifications

• Demonstrated computer skills and knowledge of the word processing and spreadsheet applications
• Demonstrated ability to work effectively with internal and external customers
• Good oral and written communication skills
• Ability to process larger volumes of data within strict deadlines
• Knowledge of SAP
• Must pass clerical test on record
• Must type a minimum of 30 wpm
• D.O.T. drug testing is a requirement for this position

More Information

Salary Hourly $29.55

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company’s testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.