Sacker

The Sacker is first and foremost responsible for guest relations and satisfaction. He/She performs grocery sacking and other front-end courtesy duties, such as carrying groceries to guests’ vehicles, mopping, sweeping, spill clean-up, general housekeeping, and other front-end duties as may be assigned by management.

Key Responsibilities:

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Help provide ultimate service to guests by bagging and taking groceries to their vehicle
• Hustle in and out of the store safely during carry outs
• Encourage guest participation in satisfaction surveys
• Encourage guest participation in rewards program
• Responsible use of resources in order to help ensure the store remains profitable
• Follows daily work schedule as assigned by management
• Follows dress code in accordance with team member handbook and video training film
• Follows attendance and tardiness guidelines in accordance with team member handbook and video training film
• Report spills or item damage to management and replaces product for guest in a safe manner (never leave spills unattended)
• Performs bagging duties in accordance with video training film to ensure proper handling for guest safety, convenience and value
• Moves from check stand to check stand as guest flow dictates
• Greet and talk politely with every guest; this includes on grocery aisles, in parking lot, etc.
• Replaces bag supply as necessary
• Performs occasional stocker duties as assigned by management in accordance with video training film; this includes stocking milk, bread and eggs as requested
• Performs other duties as requested or required by management

Key Requirements:

• Ability to work in fast-paced, but efficient and controlled manner
• Ability to perform all physical aspects of the bagger/stocker duties including but not limited to bending, lifting, standing, squatting, climbing, walking and at times running
• Ability to lift items weighing up to 80 lbs. on a regular basis
• Ability to place items weighing up to 80 lbs. in floor board and trunk space of vehicles
• Ability to accept supervisory coaching related to performance, work habits and attitude
• Ability to function as a team member and get along with others