Fulfillment Center Inventory Control / Quality Assurance Operations Lead

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives. As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.

What We Value:

Keeping Dogs At The Heart

Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly believe dogs make us better in life and at work.

Being Courageous And Kind

We create a safe, inclusive space for everyone to show up as their authentic selves. We check our egos at the door and speak our minds. We embrace diverse backgrounds and perspectives as they bring new and different ideas and ways of working together.

Setting New Standards

We believe in continually raising the bar, never settling for less than our best as a team and individuals. We keep improving from the quality of our products to our customer experience to how we work.

Making Ollie The Best Chapter

We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our collective journey. Our time at Ollie should be a milestone in our careers.

We are seeking a Fulfillment Center Inventory Control / Quality Assurance Operations Lead:

What You'll Do:

• Conduct inventory counts and quality audits
• Counts of frozen, dry, and consumable products
• Receive / Put Away Audits Handle Box Audits & End of Line
• Investigate bad product Ensure holds on product are in place for damages, rejected product, returns,
  
  
  

disposition of product, and scan compliance

• Kitting- Making Welcome Kits for new customers
• Food Safety Compliance
• Train others as necessary
• Act as a liaison between the Food Safety Team, Logistics Team, and the Fulfillment Centers
• Investigate product defects - evaluate packaging quality
• Determine why a product did not reach the customer in prime condition
  
  
  

Who You Are:

• Have the ability to converse with, and relate to a myriad of different personalities in order to effectively
  
  
  

communicate ideas, concerns, and training

• Must have Mathematical skills and a working understanding of the following computer applications - Google
  
  
  

Chrome, G-Mail, Microsoft Office, especially excel Google Sheets, as well as basic WMS

• Will be trained to complete daily TraceGains reporting
• Ability to operate a Forklift; will certify if needed
• May require 10-15% Travel Be able to work in a freezer at -10F as needed
• Be able to lift 50 lbs
• Ability to be on feet / walk the warehouse on a consistent basis
• Be able to operate a forklift and electric pallet jack
• Be able to handle dry ice with provided PPE
  
  
  

What You'll Get:

• Competitive hourly salary and a stake in the company
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Paid parental leave
• Ollie subscription for one dog
• Inspiring pack members!