Access Service Representative - Patient Access

NYP Advancing Care in Brooklyn

Discover Where Amazing Works

Join the Patient Access team at NewYork-Presbyterian Brooklyn Methodist Hospital, a 591-bed hospital affiliated with Weill Cornell Medical College, where we are dedicated to providing the highest quality, most compassionate care to patients. The vibrant, family and community culture offers you the opportunity to collaborate with colleagues across all areas of the Hospital, and work with a team of engaged individuals all focused on improving patient care. Find out how you can Make It Possible:

In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently providing patients and visitors with unparalleled customer service in keeping with NewYork-Presbyterian’s goal of “We put Patients First.” Under direction, maintain a smooth workflow within the assigned department registration areas. Oversee the registration process to ensure patients are registered courteously, confidentially, efficiently, and accurately. Interview patients or representatives for financial and demographic data and accurately input information into the Hospital’s ADT/EHR computer systems. Perform a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients according to the New York Presbyterian Brooklyn Methodist Hospital’s policies and procedures.

This is a full-time evening shift position 4:00pm-12:00am including weekends and holidays, located at the NewYork-Presbyterian/Brooklyn Methodist Hospital.

Preferred Criteria:

• Experience in a complex clinic setting and/or Patient Access Department.
• Knowledge of Medical Terminology.

Required Criteria:

• High school diploma/GED
• Minimum of one year of registrar related experience.
• Basic computer literacy.
• Knowledge of Microsoft Office applications.
• Superior customer service and communication skills.
• Ability to work independently.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

Awards:

• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$25.58-$27.78/Hourly