Food Server

Provides prompt and courteous food service to every guest who dines in restaurant. Takes and serves guests their food and beverage orders.

Qualifications

Education

High school diploma or the equivalent.

Licenses

• Non-Gaming Card
• Health Card
• Tam Card

Other

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

Physical Requirements

Specialized Work Experience

• Greets guests in a friendly and courteous manner and ensures each guest has a dining room menu.
• Ensures that orders are taken and delivered quickly, accurately and efficiently.
• Maintains a clean and well-stocked workstation in accordance with established health and safety guidelines.
• Returns to each assigned table periodically to ascertain whether additional items or service is desired.
• Basic reading, writing, and arithmetic skills required. Must be able to read, write, speak and understand English. This is normally acquired through a high school diploma. Must have legible handwriting.
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.
• Work may include weekends, nights, and early mornings.
• Must be able to carry and balance service tray on shoulder.
• Previous food service experience preferred.
• Must be 21 years of age and be able to obtain all local, state and federal regulatory permits as required by position.

General Expectations

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system that encourages follow through with assigned projects.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state and local requirements which govern the company’s business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.