Facility Operator

POSITION GOAL: Perform a variety of housekeeping, janitorial and basic maintenance functions to help maintain district facilities and provide a clean and safe environment for volunteers, park visitors, and staff.

CLASSIFICATION: Hourly – Year-round – Non Exempt – Full Time

COMPENSATION: $15.450/hour - Employer and employee contribute to Public Employees Retirement System.

REPORTS TO: Assistant Park Services Supervisor

DUTIES AND RESPONSIBILITIES:

• Provide excellent customer service to Metroparks staff, visitors, the public and internal customers; respond to customer questions and handle customer service issues.
• Perform janitorial, housekeeping and basic maintenance tasks in Treehouse Village and other Metropark’s facilities.
• Track amenities and supplies used during facility rentals.
• Clean and maintain restrooms.
• Make pick-ups and deliveries; load and unload materials as required.
• Secure buildings when not in use.
• Deep cleaning task, includes but are not limited to; changing the HVAC filters, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture and rehanging sliding doors.
• Thoroughly clean and restock the required number of treehouse/facilities per shift.
• Perform laundry duties as necessary.
• Maintain clean storage area for equipment and supplies.
• Observe and report any maintenance issues.
• Maintain decks and walkways including: snow removal, leaf blowing, painting and washing.
• Provide assistance with landscape maintenance as needed.
• Provide assistance with set-ups and tear downs for events and rentals.
• Use MS Outlook to send and receive email communication.
• Abide by Metroparks Way.
• Direct work of seasonal and volunteer staff as needed.
• Other Park District duties as assigned.

EQUIPMENT USED: Vacuum cleaners, carpet cleaners, buffers, various small hand/power tools, computers, electric blowers, snow throwers, park vehicles, household appliances, and golf carts.

MINIMUM POSITION REQUIREMENTS:

Alternates to the following position requirements may be made as Metroparks finds appropriate and acceptable.

Education: High School Diploma or equivalent.

Experience: Some experience in janitorial and building maintenance work.

Knowledge, Skills and Abilities:

• Must be 18 years of age and possess a valid driver’s license with acceptable driving record.
• Demonstrated ability to perform basic janitorial and maintenance functions.
• Ability to operate or learn to operate power tools.
• Knowledge of basic building maintenance and safety procedures.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills; positive attitude with highly effective social skills.
• Problem solving skills; ability to bring issues to resolution without delay.
• Ability to work independently with minimal supervision.
• Physical agility to perform light maintenance and housekeeping duties.
• Ability to understand and follow oral and/or written policies, procedures and instructions.
• Willingness to support Metroparks mission, operating principles, goals and objectives.
• Ability to get along well with others and work as a part of a team.
• Ability to perform a wide variety of duties and responsibilities with speed and accuracy under the pressure of deadlines.
• Basic knowledge of operating computer equipment and utilizing e-mail communication preferred.
• Able to successfully complete the following training within 12 months of hire and maintain certifications:
• CPR and First Aid
• OSHA 10-hour safety training

Behavioral Characteristics

• Commitment to fulfilling work responsibilities in a reliable and timely manner.
• Willingness to learn and put to use new skills and knowledge.
• Dependable with a high degree of integrity.
• Able to work effectively with minimal supervision.
• Commitment to providing excellent customer service.
• Always treats people with respect and consideration without regard to race, gender, ethnicity, age, religion, social or economic status, etc.
• Ability to be flexible in daily operations, adjusting to changing conditions and solving problems.
• Demonstrates appropriate level of responsibility for safe use of equipment; avoids damage or loss of resources through negligence or recklessness.

Working Conditions/Physical Requirements:

• Work Schedule: 40 per week. Includes working Sat or Sun each week, may be some holidays and evenings; work hours may vary based on departmental needs.
• Requires reaching overhead and below the knees, bending, twisting, pulling, and stooping frequently on a daily basis; standing, sitting, or walking for an extended period of time; ability to walk up and down stairs frequently on a daily basis. Requires regular lifting up to 40 lb.

Metroparks Toledo is an Equal Opportunity Employer