Store Manager

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people to express themselves, and we are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. You will fully immerse yourself in our brand, culture, and product whilst delivering exceptional customer experiences. This role offers the opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

• Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine by:

• Dare to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Establish a high-performance selling environment that exceeds shopper expectations, delivering unforgettable experiences every time.
• Soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
• Dream to build, coach, and inspire a team, fostering accountability for the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
• Identify and resolve performance issues and policy violations in partnership with the Divisional Sales Manager and Human Resource Generalist.
• Utilize your brilliance across your divisions of responsibility, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.

Craft your career with us if you have:

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong communication skills with the ability to connect with people at all levels of the organization.
• Sharp business acumen and analytical thinking that can deliver positive results.
• Skills in recruiting, retaining, and developing exceptional teams.
• Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
• At least 18 years of age with proof of identity and eligibility to work.
• A flexible work schedule that includes nights, weekends, and holidays.

Our Benefits:

• Robust compensation package including base + bonuses and a 401K plan.
• Extensive benefits including Medical, Dental, Vision, and more.
• Opportunities for growth with learning and development programs.
• PTO Package including vacation, personal, sick, birthday, celebration days, and paid holidays.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices, sold in more than 100 countries. Headquartered in Copenhagen, Denmark, Pandora aims to be carbon neutral by 2025.