Gym Club Manager

Planet Fitness - Baseline Fitness


Date: 1 week ago
City: Fargo, ND
Contract type: Full time

Job Summary

Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.

Essential Duties and Responsibilities

  • Recruit, hire, train, schedule and supervise staff.
  • Member service oversight making sure all staff is providing a great customer experience at all times.
  • Very involved in all front desk related tasks
  • Great/meet potential members and provide gym tour
  • Facilitate member service issues and questions.
  • Ensure prompt opening/closing of gym.
  • Oversee cleanliness and appearance of gym including taking responsibility for largest section of cleaning daily
  • Process weekly employee payroll
  • Manage marketing efforts. Making sure staff is aware and trained on all the sent out marketing
  • Authorizes expenditures and makes bank deposits daily
  • Prepare all new hire forms and send to appropriate regional manager
  • Backup support for any employee who is out due to illness, etc.

Essential Behavior Requirements

  • Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
  • Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
  • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.

Minimum Qualifications

  • High school diploma
  • Prior supervisory experience
  • Strong customer service skills
  • Strong communication, organizational and leadership skills
  • Basic computer proficiency

Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift up to 50 lbs less than 30% of the time

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Food Service Worker

North Dakota State University, Fargo, ND
$16.5 per hour
3 days ago
Join NDSU Dining and help feed the herd! Located in the heart of NDSU’s campus, enjoy state-of-the art facilities and a fun, lively environment. Our team members help create the culinary experience by preparing and serving food for NDSU students, faculty, staff and guests. In addition, this position will assure food safety protocols are met in the food production and...

Event Marketer

Leaf Home, Fargo, ND
$18 per hour
1 week ago
Leaf Home is North America’s leading technology-enabled provider of home solutions. Our award-winning products offerings include LeafFilter Gutter Protection, Leaf Home Safety Solutions, Leaf Home Water Solutions, and Leaf Home Enhancements which all provide ample opportunity to be part of a winning team. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We...

Appeals Case Owner

Blue Cross Blue Shield of North Dakota, Fargo, ND
$17.95 - $28.72 per hour
4 weeks ago
All about usYou likely know us as an insurance company, but that’s just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It’s a mission we take seriously.We also work with entities throughout the state to challenge the cost and complexity of health care...