Part Time Sales Associate

Position Overview:

Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, safe, well-maintained store environment. Consistently achieves individual goals that support store goals.

Primary Responsibilities/Accountabilities:

• Embraces our values & sets an example through his/her behaviors
• Responsible for compliance with all ANN INC. practices and procedures
• Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Revenue Generation:

• Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals

Client Experience:

• Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
• Acknowledges, interacts, and builds relationships with clients, creating client loyalty and has the ability to multi-task while servicing clients
• Addresses client concerns, coming to resolution when possible, and involving management where appropriate
• Portrays a gracious, friendly, energetic, and engaging manner and is always respectful and professional
• Takes ownership, solicits, and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
• Communicates effectively with store management, store team, and external clients in person, through written correspondence, and over the phone
• Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
• Embraces our values and behaviors and inspires team by leading by example – Supports an environment of learning and trust by acting as a positive role model
• Responsible for compliance with all Company policies, practices, and procedures and all laws

Operations:

• Completes opening/closing procedures and tasks as directed by Leadership Team with a client focus (e.g., replenishing merchandise; recovering the store and styling rooms; processing shipment including unpacking, hanging, steaming; cleaning; executing merchandising moves; marketing updates; and completing price changes.)
• Meets merchandise processing standards and maintains an organized and accessible work area
• Adheres to Loss Prevention practices and reports potential incidents to ensure shortage control and to protect company assets
• Maintains a safe work environment and reports potential hazards to store management
• Participates and assists in the preparation for the stores’ inventory
• Reports to work as scheduled; records time worked accurately; remains flexible to the needs of the business
• Follows all ANN INC. operational guidelines, processes, and procedures
• Reviews Bulletin Boards daily

Technical Expertise:

• Desire and ability to be a learner and navigates ANN INC. computer learning systems
• Performs register transactions quickly and efficiently
• Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product and processes transactions accurately
• Operates phone, answering calls appropriately
• Operates and understands the functions of the PDT

Product/Brand Management:

• Understands and can articulate the Company’s brand positioning, including marketing and promotional initiatives
• Lives the ANN INC. Purpose, Values & Behaviors in all interactions
• Participates in Store Meetings
• Proactively uses associate education tools to build product and styling knowledge
• Embraces fashion, understands current market trends and articulates them using ANN INC. interpretations
• Packages and wraps client purchases according to standards

Position Requirements:

• Client Service: Ability to function as a role model, ensuring the client remains the top priority
• Follow Directions: Ability to prioritize and meet deadlines with minimal supervision
• Merchandising: Knowledge of visual standards and techniques
• Communication: Communicates effectively with Clients, Management, Business Partners, and Store Associates
• Accuracy: Ability to handle cash and provide change without error
• Schedule: Remains flexible in scheduling
• Physical: Ability to lift and carry up to 20 pounds occasionally

Educational Requirements and Experience:

• Minimum Requirements: High School Diploma or GED
• Minimum one year sales associate or relevant experience in the services industry with proven results

Location: Store 0344-Arboretum Market-ANN-Austin, TX 78759

Position Type:

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.