Franchise Development Administrator

Benefits:

• 401(k) matching
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Wellness resources
  
  
  

Who Is Propelled Brands

Propelled Brands is the multi-brand platform company under which service industry franchise brands operate and grow. Our family of brands currently includes FASTSIGNS, Camp Bow Wow, MY SALON Suite, and NerdsToGo all of which have found tremendous success in their respective industries.

Why Propelled Brands

We are a growing company that offers a collaborative, caring, and progressive work environment. We provide the tools and training needed to be successful. We have fun, but work hard to support each other and our growing number of franchisees. Come grow with us!

What We Offer

• Competitive Pay
• Insurance - Medical, HRA, FSA, Dental, Vision, Life, Disability, Pet Insurance
• Retirement Savings - 401k plan with company match up to 6%
• Generous Paid Time Off - Paid parental leave, volunteer time, holidays and PTO starting at 3 weeks
• Engagement and Wellness Programs
• And much more!
  
  
  

About the position

The primary responsibilities of this role include directly supporting the Chief Development Officer (CDO) in daily functions such as managing calendar appointments, organizing travel plans, and scheduling calls. Additionally, you will assist the franchise sales team and the Vice President of Franchise Sales by optimizing and overseeing the entire sales process—from initial prospect inquiries and tour days to closing sales. This position demands a strong customer service orientation due to the substantial interaction with franchise candidates and the coordination involved.

Main Duties

• Manage and draft email communications on behalf of the team, ensuring clarity, professionalism, and adherence to company standards.
• Track and manage the budget and expenses related to franchise marketing, trade show activities, travel, and complete expense reports for the CDO.
• Engage extensively with franchise candidates through scheduling meetings, coordinating visits to our office, organizing calls, and hosting tours or Discovery Days, ensuring all interactions are professional and competent.
• Maintain comprehensive CRM reports on a monthly and annual basis.
• Facilitate all automated processes or "tracks" within the CRM system for the franchise sales team and their prospects.
• Develop and maintain an advertising calendar that includes all trade shows, print advertising contracts, web portal advertising contracts, and other lead generation activities.
• Organize all tour activities for each franchise prospect, including creating tour announcements (both internal and external), setting up tour schedules, preparing tour packages, conducting credit checks, arranging travel when necessary, and coordinating the tour day agenda.
• Process all FD invoices for approval and payment by the Accounts Payable department.
• Assist the Director of Resales by entering candidate information into the CRM, managing NDA signings, coordinating calls, and performing other assigned tasks (up to 10 hours a week)
• Perform other duties and projects as assigned.
  
  
  

Preferred Experience

• Ability to work independently and make decisions, particularly when the CDO is traveling extensively.
• Strong background in customer service and experience interacting with both customers and prospects.
• Proficiency in using CRM systems and databases.
• Willingness to undertake occasional overnight travel for trade shows.
• Professional appearance and demeanor at all times.
• Exceptional attention to detail in all work assignments.
• Proven capability to thrive in a fast-paced environment.
• Expert proficiency in Microsoft Office programs, with a preference for experience in Google Workspace.
• Excellent organizational skills and a strong ability to follow up on tasks and projects.
  
  
  

EEO Statement

Propelled Brands. provides equal employment opportunities (EEO) to all Team Members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Propelled Brands complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.