Assistant Practice Manager

Metro Optics has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture that supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return, we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.

Our Practice strives to improve quality of life for our patients each day by providing the finest eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

General Function

This role acts as a leader in absence of, or in support of the Practice Manager, promoting and guaranteeing premium and professional eyecare experiences with every patient. This position supports establishing the practice as the premier destination for all vision needs within the community. This position is highly visible and requires strong leadership skills with the ability to prioritize, plan, and supervise the primary care functions within their practice.

Major Duties and Responsibilities

• Cultivates a staff that will embrace a patient-centric approach to provide unsurpassed patient experiences, every time.
• Supports the Practice Manager in diagnosing the business and leverages the synergies of all primary care functions to drive positive results and profitability.
• Assists Practice Manager in monitoring appropriate management of financial procedures including billing, daily deposits, and reporting to ensure optimal efficiency and profitability within the practice.
• Supports the Practice Manager with change management, leading the practice through adoption of new technology, processes, and reports continued improvement opportunities.
• Maintains inventory accuracy through proper inventory management procedures.
• Supports recruiting activities that lead to selecting high caliber, success-oriented talent.
• Creates a talent pipeline for succession through development and training of staff.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Ensures all Company approved safety programs are implemented and maintained.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as dictated by business needs or Practice Manager.

Basic Qualifications

• High School graduate or equivalent
• 1+ years management/supervisory experience, preferably in an eyecare/healthcare setting
• Strong business and financial acumen including operational analysis
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
• Strong communicator and listener

Preferred Qualifications

• College degree or equivalent
• ABO Certification in non-licensed state
• Previous experience in leadership positions
• Knowledge of basic optics and dispensing/fitting eyewear

Pay Range: 15.50 -

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.