Rehabilitation Technician - Outpatient

SUMMARY:

Primarily performs office-based work tasks and occasionally under direct supervision of a physical therapist or an occupational therapist, performs delegated, selected, or routine patient care tasks in specific situations. These duties include preparing the resident/patient/client and the treatment area.

ESSENTIAL JOB FUNCTION: Record Keeping/Reception

• Perform clerical duties such as taking inventory, ordering supplies, answering telephones, taking messages, making copies and filling out forms.
• Complete, update and maintain necessary records.
• Enter patient information into Point Click Care and Net Health, updates as needed. Update physician information in Net Health.
• Check patient insurance coverage/obtaining required insurance preauthorization.
• Discuss insurance information and schedules for initial visits of patients. Schedules recurring visits with patients.
• Welcome and check in clients, assuring completion of admission records, obtaining copies of insurance cards.
• Keep record of patient’s financial obligations and takes payment at time of service.
• Upload records into Nethealth.
• Maintain Health Record and audits for completion.
• Coordinate maintenance on SJU vehicles and Drive Training vehicles.
• Maintain equipment and furniture to keep it in good working condition, including performing the assembly and disassembly of equipment and accessories.
• Clean and organize work area and disinfect equipment after treatment.
• Any other duties as assigned by the Director of Rehab or Outpatient Lead Therapist.

ESSENTIAL JOB FUNCTION: Responsibilities to Residents/Patient/Clients

• Transport residents/patients/clients to and from treatment areas, using wheelchairs or providing standing walking support.
• Instruct, motivate, safeguard and assist resident/patient/client practicing exercises and functional activities under the direction of the physical therapist or occupational therapist.
• Confer with the supervising physical therapist or occupational therapist and others to discuss patient information for planning, modifying, and coordinating treatment.
• Record treatment and equipment used.
• Teach exercise classes as designed by therapists.

ESSENTIAL JOB FUNCTION: Safety

• Obeys safety rules of St. John’s United.
• Identifies, reports, and/or corrects obvious safety hazards.
• Attends mandatory safety in-services/online training.

ESSENTIAL JOB FUNCTION: Mission/Customer Service

• Supports growth and actively engages in the Eden Alternative philosophy, including a work environment with plants and animals.
• Follows the St. John’s Guidelines for Customer Service:
• Let the Mission be your guide
• Make eye contact and smile
• Greet & welcome each person
• Seek out personal contact
• Provide immediate service-listen & act
• Always use appropriate body language
• Be gracious to each & every person

ESSENTIAL JOB FUNCTION: Employee Responsibilities

• Follows policy and procedures on annual TB testing.
• Follows policy and procedures on annual influenza vaccinations.
• Attends all mandatory in-services.
• Performs other duties as assigned.

REQUIREMENTS:

Minimum Requirements: Must be a High School Graduate or possess GED and be CNA certified or willing to obtain certification within six months of employment. One to two years of CNA experience is preferred.

Knowledge, skills, and abilities required:

• Ability to accept responsibility and account for his/her actions.
• Possess organizational skills or the ability to follow a systematic method of performing tasks.
• Ability to convince individuals or a group of people to work toward a goal.
• Ability to communicate in writing clearly and concisely.
• Ability to find a solution for or to deal proactively with work related problems.
• Ability to adapt to change in the workplace.
• Ability to communicate effectively with others using the spoken word.
• Ability to take care of resident/outpatient needs while following company procedures.
• Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Ability to understand and follow safety policies and procedures.

PHYSICAL DEMANDS: Occasional physical work includes lifting up to 50 pounds, pushing, pulling, carrying, walking, and bending for prolonged periods of time.

WORKING CONDITIONS:

• Work involves some exposure to hazards, bloodborne pathogens, or physical risks, which require following basic safety precautions.
• Normal health care environment.
• Work involves exposure to plants and animals within the environment.

The examples of essential job functions identify the major duties and requirements for the performance of this job and do not identify all duties, responsibilities and requirements performed by positions in this class.