Ambulatory Service Manager

Job Description Summary

The Ambulatory Service Manager provides leadership for MUSC Health- Multi-Specialty (Primary Care-Adult/Peds and Women’s Health). Responsible for overall management and leadership of practice operations including business operations, financial management, human resource management, information management, patient care systems, and quality management. Ability to provide consistent leadership and maintain excellent interpersonal relations with physicians and administrative staff is critical while continually working to increase and maintain interaction of physicians into the MUSC Health System. Minimal travel required.

Entity

MUSC Health Partners (MHP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005084 CFC PC John’s Island

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Skills/Qualities/Knowledge

• Skilled at taking teams to the next level through effective leadership, empowerment, and management.
• Possesses leadership, communication, and critical thinking skills.
• Skilled in personnel management, organizing, planning, exercising initiative, judgment, problem solving, decision-making, development and maintaining effective relationships with providers, clinical and clerical staff, patients, and the public.
• Skilled in analyzing situations accurately and taking effective action.
• Strong interpersonal skills.
• Skilled in organizing work, prioritizing, and achieving goals and objectives.

• Knowledge of EHR.
• Participate in patient care as needed.
• Bilingual in Spanish a plus but not required.

The successful candidate will possess experience in leading teams, coaching/motivating staff, knowledge of financial systems and analysis, computer systems, and applications. Effective verbal and written communication skills and strong decision-making skills are essential. Proficiency in Microsoft Office with emphasis on Excel and pivot tables and experience with practice management software preferred. Experience with development and review of Profit & Loss statements and the budgetary process preferred. Proven track record in customer satisfaction and employee satisfaction.

Additional Job Description

Required Minimum Training and Education: Bachelor's Degree or Equivalent Work Experience: 7 years progressive work experience and 2 years management experience.

Physical Requirements: Continuous requirements are to perform job functions while standing, walking, and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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