EAP Counselor - Remote

Remote EAP Counselor

Healthcare Support is actively seeking a Remote EAP Counselor for a nation wide mental health organization. The position offers the flexibility of working 100% remote. Bilingual Candidates are encouraged to apply!

Daily Responsibilities for Remote EAP Counselor:

• Offer goal-oriented phone support services to a diverse group of program participants.
• Establish trust and rapport with participants through engaging interactions.
• Assess individual needs (including life, work, emotional, financial, mental, and/or behavioral health) and identify opportunities for enhanced support.
• Provide immediate access to interim clinical crisis services and counseling, if necessary.
• Maintain regular communication with program participants, their care teams, and local support resources as per their prescribed wellness plans.
• Offer advocacy, crisis intervention, personalized support, and problem-solving assistance.
• Conduct quality of life assessments when appropriate to make accurate recommendations.
• Utilize interviewing techniques and present-focused coaching to empower participants' capacity for self-management.
• Monitor and adjust the frequency and level of support based on individual progress.
• Help participants understand the benefits available to them through their employer.
• Maintain compliance with confidentiality and privacy requirements, including HIPAA.
• Participate in professional and internal development opportunities.
• Collaborate with coworkers to share and benefit from collective learnings.
• Meet performance metrics
• Perform other tasks as assigned
• Shift: Monday - Friday | 10:30am – 7pm CST | 8:30a-5p PST
  
  
  

Required Qualifications for Remote EAP Counselor:

• Master’s degree in a mental health discipline and/or related field
• Current valid license in a related field (LPC, LPCC, LAMFT, LMFT, LADC, LICSW, LGSW or LCSW)
• 2+ years of experience providing evidence-based treatments, short-term psychotherapy using outcomes management, and are excited and motivated to deliver clinical support via phone
• Excellent interpersonal skills (communication and listening), especially over the phone, and a willingness to receive feedback
• Strong computer proficiency with MS Office Suite
  
  
  

Benefits for Remote EAP Counselor:

• Medical insurance
• Dental and Vision insurance
• 401K Match
  
  
  

Pay Details: $43/hr – $48/hr (depending on experience)

Interested in being considered?

If you are interested in applying to this position, please click Apply Now for immediate consideration.

For additional consideration, please email a copy of your resume to [email protected] with your phone number, the job title and location, and our recruiters will reach out.

Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

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