Admissions Specialist

Texas Health Resources


Date: 4 days ago
City: Fort Worth, TX
Contract type: Full time

Position Highlights

  • Work location: Texas Health Harris 1301 Pennsylvania Ave Fort Worth, TX 76104
  • Work hours: Full Time, 36 hours

Department Highlights:

  • The Patient Access Representative assigned to the Emergency Room is a key member of the Patient Access Services team.
  • Fast-paced environment that requires quick thinking when dealing with emergency situations.
  • The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors.
  • Team-oriented work environment with expanded resources from other Patient Access areas.
  • Cross-training opportunities within different areas of Patient Access

What You Will Do

  • Duties to include, but not limited to:
  • Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
  • Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures
  • Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same
  • Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers
  • Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
  • Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Here’s What You Need:

  • Education

o H.S. Diploma or Equivalent required

  • Experience

o 1 Year Customer Service experience Req

  • Licenses and Certifications

o CHAA - Certified Healthcare Access Associate Upon Hire Pref

Skills and Abilities:

  • Requires good written, oral, and telephone communication skills.
  • Requires knowledge of general office equipment, PC’s and associated software packages.
  • Ability to type 35 WPM corrected for errors preferred.
  • General knowledge of medical terminology preferred.

Why Texas Health?

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture makes Texas Health is a great place to work.

Here are a few of our recent awards:

  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)
  • “America’s Best Employers for Diversity” list by Forbes
  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work

Additional perks of being an Admission Specialist:

  • Gain a sense of accomplishment by contributing in a teamwork environment.
  • Receive excellent mentorship, comprehensive training and dedicated leadership resources.
  • Enjoy opportunities for growth.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to [email protected]

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