Front Desk Receptionist

Front Desk Receptionist – Be the Welcoming Face of Our Family-Focused Eye Care Practice!

Do you enjoy meeting new people, providing excellent customer service, and being part of a fun and supportive team? If you thrive in a fast-paced environment and love helping others, this could be the perfect opportunity for you!

We are a well-established, independent eye care practice with over 30 years of experience, and we’re seeking a friendly, organized, and compassionate Front Desk Receptionist to join our team in Austin, Texas. At our office, we treat both our employees and patients like family, fostering a welcoming and professional atmosphere. Plus, we prioritize your work-life balance – our office hours are Monday through Friday, 9 AM to 6 PM, so your weekends are always free!

Job Type: Full-time

What We Offer:

A comprehensive benefits package, including:

• 401(k) with matching
• Health insurance and Health Savings Account (HSA)
• Vision insurance and employee discounts
• Paid time off and paid holidays
• Professional development assistance
• Bonus opportunities to recognize your exceptional contributions

Job Responsibilities

As the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include:

• Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in.
• Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
• Optical Guru: Educate patients on our eyewear offerings, guiding them through frame selections and lens options with enthusiasm.
• Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk.
• Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.

Required Skills and Qualifications

• High School Diploma or GED required.
• 1-3 years prior optical experience preferred, but not required.
• Adaptable and flexible with the ability to multitask.
• Self-motivated and detail oriented.
• Interest in healthcare.
• Strong communication skills.
• Must present a professional appearance.