Benefits Administrator

HM Alpha Hotels & Resorts is seeking a talented Benefits Administrator to join our team. HM Alpha is an Owner Operator specializing in the management of branded Luxury and Upper Upscale Hotels and Resorts in destination-driven markets. We unite under core values like integrity, teamwork, loyalty and compassion to make a difference daily. Our commitment is towards a respectful, diverse workplace where every voice is valued.

Job Description

The Benefits Administrator will manage and oversee the accurate billing and administration of employee benefits programs for HM Alpha Hotels & Resorts. This role is integral to ensure the smooth operation of our benefits processes, accurate and timely billing and payment, maintaining compliance, and providing exceptional support to our employees.

Responsibilities

• Reconcile monthly benefits invoices from various providers to ensure accuracy. Process and track payments for benefits-related expenses.
• Investigate and resolve discrepancies in billing or employee coverage.
• Maintain detailed records of benefits transactions for audits and reporting purposes.
• Serve as the primary internal point of contact for employee benefits inquiries, resolving issues promptly.
• Work closely with property HR leaders on communication, support, processing, etc. of all benefit programs.
• Assist employees with enrollment, changes, and terminations in benefits programs.
• Provide clear communication and education about benefit offerings.
• Coordinate with broker on annual open enrollment processes, including communication, system updates, and support.
• Ensure benefits administration complies with federal and state regulations, such as HIPAA, COBRA, and ACA.
• Process qualifying life events and ensure timely updates in benefits systems.
• Work closely with HR, payroll, and external vendors to ensure seamless benefits administration.
• Provide data and reports for internal and external audits related to benefits.
• Recommend and implement process improvements to enhance efficiency and employee experience.
• Stay updated on industry trends and regulations to maintain best practices in benefits administration.
• Assists with other areas of HR billing including HR and other IT system infrastructure billing and accounts payable.

Education and Experience

• Bachelor’s degree in human resources, Business Administration, Accounting, or a related field (or equivalent experience)

• Proven experience in benefits administration, benefits billing, or a related role
• Strong knowledge of benefits programs and regulatory requirements

Skills and Abilities

• Excellent attention to detail and problem-solving skills.
• Proficiency in HRIS systems and Microsoft Office Suite, especially Excel.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.

Benefits

• Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• Supplemental benefits
• 401k matching
• Employee discount program
• Vacation and Sick Time
• 8 paid holidays

Compensation: Commensurate with Experience

Schedule: Monday – Friday, 9am-5:30pm

Location: Nashville, TN

HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.