Customer Support Associate
2BrosT
Date: 2 days ago
City: Remote, Remote
Contract type: Full time
Remote
About The Role
A mission-driven fintech company seeks a Customer Support Associate to
deliver quality financial solutions for individuals with complex needs
and their caregivers. The role involves addressing inbound phone and
email inquiries, providing professional, compassionate customer service,
and assisting with important financial decisions.
Ideal candidates are energized by customer interactions, have strong communication skills, attention to detail, and a desire to help others.
This full-time position requires working 8-hour shifts, five days a week, with available schedules between:
6:00 a.m. - 2:00 p.m. PT / 9:00 a.m. - 5:00 p.m. ET
9:00 a.m. - 5:00 p.m. PT / 12:00 p.m. - 8:00 p.m. ET
What You'll Do
A mission-driven fintech company seeks a Customer Support Associate to
deliver quality financial solutions for individuals with complex needs
and their caregivers. The role involves addressing inbound phone and
email inquiries, providing professional, compassionate customer service,
and assisting with important financial decisions.
Ideal candidates are energized by customer interactions, have strong communication skills, attention to detail, and a desire to help others.
This full-time position requires working 8-hour shifts, five days a week, with available schedules between:
6:00 a.m. - 2:00 p.m. PT / 9:00 a.m. - 5:00 p.m. ET
9:00 a.m. - 5:00 p.m. PT / 12:00 p.m. - 8:00 p.m. ET
What You'll Do
- Provide exceptional support to customers via phone, email, and live chat.
- Learn and embody the distinct communication style that sets this organization apart.
- Act as a detective and problem solver in helping individuals resolve unique financial issues.
- Assist individuals with distinct financial needs in navigating important life situations.
- Share customer feedback and experiences with the team.
- Proudly represent an organization known for its outstanding customer support.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Implementation Lead
Stellar Health,
Remote, Remote
$120,000
-
$140,000
per year
3 days ago
About Stellar Health:Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of...
Full Stack Software Engineer
Synthesis,
Remote, Remote
$70,000
-
$100,000
per year
3 days ago
SynthesisSynthesis Teams build game-based experiences to that turn kids into effective decision-makers and communicators. Our co-founder Josh developed the concept for Synthesis Teams when he was director of SpaceX’s Ad Astra school. We are seeking a Full Stack Developer to help us create world-class collaborative problem-solving video games.What You’ll DoYou will work with a team of developers and designers to...
Software QA Tester
ValidaTek, Inc.,
Remote, Remote
$90,000
-
$130,000
per year
4 days ago
At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do...
