Quality Assurance Specialist

JEVS Human Services currently has an exciting opportunity as a Quality Assurance Specialist for our The Choice is Yours program. The Choice is Yours (TCY) is an innovative program for first-time, nonviolent felony drug offenders facing one to two year prison sentences. Upon successful completion, the program offers graduates the opportunity to have their criminal records expunged, removing the stigma of a criminal record.

Job Duties:

• Complete all data entry into ETO, Salesforce, ClientTrack, and Tagetik as needed.
• Review all databases and all client files for accuracy and compliance.
• Prepare and review for accuracy periodic reports, both statistical and narrative.
• Maintain a working knowledge of Philadelphia District Attorney’s Office, Philadelphia Public Defenders Association, ECOY/TANF Youth Board, Philadelphia Works, PA Commission Crime and Delinquency, PA Dept. of Corrections / PBPP.
• Ensure effective, accurate and coordinated communications with the TCY Financial Analysis, OYA Site Coordinator, JEVS Executive Director of Re-Entry, DOC Regional Director.
• Other related duties as assigned.

Qualifications:

• Bachelor’s degree and a minimum of 2 years’ relevant experience.
• Demonstrated ability to problem solve and collaborate with a variety of customers in the Adult and Juvenile Justice System.
• Proficient in MS Office applications (especially MS Word and Excel).
• Adhere to JEVS Human Services Code of Ethics and Professional Conduct.
• Knowledge of the Adult Criminal and Juvenile Justice Systems a plus.

What’s in it for you:

• 401(k), with company match
• Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
• Health, Dental, and Vision coverage
• Ample paid vacation and sick time
• 10-12 paid holidays per year
• Pre-tax commuter benefits
• Continuing education, professional development opportunities, retreats, and training
• Annual holiday party and office outings
• Wellness workshops and activities and access to the Employee Assistance Program
• Dress-down Fridays
• Employee referral bonus
• Reimbursement of eligible mileage and travel expenses

The base pay for this position ranges from $47,000 to $57,000 and will vary based on factors such as skills and experience. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated, and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.

JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group.