Processing Specialist

Who We Are

Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world through connectivity with hundreds of tolling and issuing authorities.

How We Work

As a future focused organization, we are looking for people who want to create relevant solutions today that will work tomorrow ensuring more people around the world reach their destination safely and easily.

Position Overview

We are currently recruiting for a Processing Specialist in our Mesa Arizona Headquarters. This position will require strong attention to detail, a high level of quality and accuracy, and time management skills. This position will review and process documents, perform various auditing tasks, and perform research on vehicle related violations in a high-volume processing environment.

What you'll do

• Accurately maintain functional reporting
• Open, Count, Sort, Review, and Scan incoming Mail
• Audit Source documents against established rules for quality assurance
• Develop and maintain product, process, and technical knowledge related to processes and services
• Meet the performance goals established for the position
• Collaborate with internal and external partners
• Exhibit effective verbal and interpersonal communication skills tailored to the audience
• Notify leadership of any system issues, client concerns, process breakdowns, and other feedback to ensure quick review and resolution
• Assist with special projects from leadership on an as-needed basis

What we're looking for

• High School Diploma or equivalent
• Previous experience in an office environment performing administrative duties including inbound mail processing, auditing or review, outbound mail processing, data entry, quality control, and/or related administrative duties
• Strong PC skills including basic proficiency in Word and Excel
• Ability to use various equipment including computers, copier, scanner and mail opening machine
• Ability to navigate through internet-based system screens
• Strong attention to detail and quality driven
• The ability to problem solve using analytical thinking
• Excellent written and verbal communication skills
• Exceptional aptitude and flexibility towards serving and assisting others
• Able to recognize a problem and escalate to the appropriate team member for resolution
• Able to lift up to 20lbs

Verra Mobility Values

• Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.