Admitting/Registration Clerk

Coordinates the reception and registration area activities to promote communication throughout the Facility. Performs clerical and reception duties.

Minimum Qualifications

• Medical Clerical experience preferred
• Two years clerical experience preferred
• Strong communication skills required
• Proficient in MS Office applications required which include Outlook, Word, Excel and Powerpoint required

Essential Functions

• Admits patients following the established policies and procedures
• Assembles patient medical record forms and prepares patient identification
• Assists Medical Billing Specialist in obtaining pertinent information to register patient and attaches proper means to document patient identity
• Provides pertinent information to the patient’s family in the waiting area according to policies and procedures
• Monitors waiting area
• Coordinates reception area activities for effective communication with all areas of the Facility
• Answers telephone and intercom courteously and in a quiet, pleasant voice
• Accepts and relays messages effectively
• Informs physician’s office of admissions and activities concerning admissions
• Prints surgery schedule
• Maintains and protects each patient’s right to confidentiality
• Identifies emergencies and initiates appropriate response
• Assumes clerical duties and responsibilities as necessary
• Assists in ordering and stocking supplies
• Maintains order and cleanliness of the front desk
• Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record
• Generate and distribute physician medical record deficiencies at a minimum of once a month
• Prepares CQI report from physician deficiency report and summarizes physician responses
• May perform duties of the Insurance Verification Clerk as needed

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.

The employee must be able to stand and/or walk at least five hours per day.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.