Inbound Inventory Team Lead

Catbird is seeking an experienced leader to join our warehouse team! The Inbound Inventory Team Lead will support the Inbound/Inventory Assistant Manager in short and long term planning and daily management of the Inbound/Inventory Control Department activities to ensure a high level of inventory integrity. This position will identify and resolve inbound/inventory-related issues by analyzing data, defining problems, drawing valid conclusions and driving changes for improvement.

About Catbird

In over 20 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.

The key to our success is remaining true to our values:

• We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity
• We believe in making and selling things people will want to keep forever and will bring continuous joy
• We believe in doing everything we can ourselves
• We believe in always thinking of the long game and not focusing on a quick profit
• We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow
• We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty
  
  
  

Key Responsibilities

• Assists manager to ensure the execution of daily tasks and activities while observing department needs and provide feedback on continuous improvement for the department
• Identifies and communicates to team of the proper receiving, handling, and routing of merchandise as well as safely loading/unloading of merchandise
• Proactively address any vendor compliance issues presented in packaging, labeling, ticketing, and shipment of merchandise
• Ensures that damaged/problem merchandise such as poor construction, incorrect sizing, etc. and RTV's are identified and processed according to established guidelines while reporting any foreseeable customer issues to proper channels
• Report any inventory product issues, present results and recommendations to management, and with cross-functional teams when necessary
• Complete all necessary reports in a timely and accurate fashion while maintaining proper documentation
• Monitors all putaway/replenishment to restock warehouse locations
• Conduct cycle counts for the purpose of inventory accuracy and location accuracy; flag any shrink issues and defective inventory, and share facts/data related to inventory
• Conducts product inspections and inventory adjustments, and correct shortages
• Slot high velocity product in efficient locations to maximize inventory pick efficiency for faster and easier accessibility
• Assist in evaluation of QC/Prep staff; allocates inventory to prep team and maintains overview of final product
• Have a thorough working knowledge of the different roles and operating systems in order to ensure operational compliance
• Work closely with the outbound team while maintaining communication with the merchandising team and customer service team
• Co-manage Physical Inventory Counts, facilitate and participate in stock counts
• Assists in new associate training and communicates how processes relate to the customers' business objectives
• Assists in supervision of IC associates participating in putaway, replenishment, and cycle counting
• Monitors that associates meet productivity targets
• Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc
• Ensure day-to-day activities are in alignment with the location safety strategy
• Provide associates with communication, training, feedback, and direction to ensure safe performance
• Ensure compliance with all applicable regulatory agencies and company policies and procedures
• Conduct safety observations and maintain clean and organized work space and work tools, i.e. pallet jack, while following safety guidelines
• Understand customer goals & objectives and work to meet and exceed these expectations daily
• Determine areas that could benefit from Continuous Improvement efforts
• Identify root causes of inventory discrepancies to minimize customer issues
  
  
  

Our Ideal Candidate

• Clear and concise communication, both written and verbal
• Time management/prioritization and follow-up skills with the ability to work independently and within a team environment
• Be able to work with changing priorities, and tight deadlines
• Meet daily expectations and goals
• Highly organized and detail oriented
• Possess a professional and positive attitude
• Proficiency in basic math that is required to handle operational tasks and to understand reporting data
• Must be able to demonstrate proficiency with computers including utilizing shortcuts, software applications/programs like Google Workspace and warehouse and order management software
  
  
  

Perks & Benefits

• Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision.
• 15 vacation days and 7 sick days, plus an extra day off during the month of your birthday
• 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds.
• Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year
• Parental Leave: 12 weeks are 100% paid.
• The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others.
• A generous employee discount
• Pre-taxed MetroCards to save money on getting to work!
• Discounted Citi Bike Annual Membership
• Company-wide celebrations & happy hours
• A warm, casual work environment where people can really be themselves