Program Director - Residential Foster Care Program

SCO Family of Services


Date: 2 days ago
City: Jamaica, NY
Contract type: Full time
Job Details

Description

Key Responsibilities:

Program Oversight and Operations

  • Oversee the overall management and administration of the residential foster care program, ensuring compliance with regulations, policies, and procedures.
  • Oversee the provision of casework services and the overall planning for residents and their families.
  • Ensure timely intake and discharge processes, including assessment and placement decisions, with a focus on meeting residents' permanency goals.
  • Plan and implement in-house and community-based activities, including programming for mothers and children, to foster a sense of engagement and belonging among residents.
  • Monitor the physical environment to ensure safety, cleanliness, and compliance with inspection standards.
  • Ensure services address the strengths and needs of residents and their families, focusing on achieving permanency goals.
  • Leadership and Supervision
  • Provide direct supervision to program managers, a director of social service, and ensuring the effective performance of their assigned duties.
  • Review and sign off on payroll bi-weekly using Kronos.

Case Management and Family Support

  • Handle compliance with casework management standards, including the design, implementation, and management of internal and external tracking systems.
  • Work with residents and families to provide support, information, and self-advocacy training to improve the quality of care and life for individual residents.
  • Assist clients in developing measurable goals related to permanency objectives.
  • Establish medical necessity for all new residents in the EHR system.
  • Referral Management and External Collaboration
  • Review incoming referral packets submitted by ACS and determine their appropriateness for the program.
  • Outreach to ACS, schedule interviews with potential residents and families, and ensure timely follow-up and processing of all referrals.
  • Follow up on admissions from new referral sources to determine satisfaction and strengthen relationships with ACS and other partners.
  • Represent the program during audits, licensing visits, and community meetings.

Quality Improvement and Crisis Management

  • Respond to crises effectively, implementing conflict resolution strategies and ensuring safety protocols are followed.
  • Develop and implement safety plans to address incidents and prevent future occurrences.
  • Collaborate with law enforcement and legal representatives as needed, including facilitating access to camera footage when required.

Knowledge And Skills

  • Strong understanding of child welfare laws, trauma-informed care, and best practices in foster care.
  • Excellent leadership, communication, and organizational skills.
  • Proficiency in managing budgets, using EHR systems, and creating actionable program metrics.
  • Ability to handle crises effectively and implement conflict resolution strategies.

Core Competencies

  • Empathy: Fostering trusting relationships with residents and staff.
  • Accountability: Delivering high-quality outcomes and maintaining team accountability.
  • Resilience: Thriving in a fast-paced, high-stress environment.
  • Cultural Competency: Demonstrating respect for diverse populations and practicing inclusion.

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