Patient Access Representative II, Cardiology

Baptist Health


Date: 1 day ago
City: Jacksonville, FL
Contract type: Full time

Job Summary

We are looking for an experienced Patient Access Rep II for Baptist Heart Specialists – Cardiac Access Center! This is a Full-Time Days opportunity.

This campus has onsite parking options and great benefits! The hours for this position are typically between 8:00 AM to 4:30 PM Monday through Friday, but we are very flexible with schedules. We do not see patients or have providers at this Call Center. Depending on the needs of the office, hours may vary on occasion.

Responsibilities

  • Managing a large amount of inbound and outbound calls in a timely manner
  • Managing Central Scheduling Voicemail
  • Scheduling patient appointments with BHS cardiologists
  • Following call scripts for handling different scenarios
  • Identifying customer needs and providing solutions
  • Managing Scheduling OnBase queue and index documenting in EPIC
  • Data Entry Tasks
  • Routing calls as appropriate
  • Providing Excellent Customer Service

This Call Center Patient Access Rep II position will be located at the Cardiac Access Center. If you are interested in this amazing opportunity as a Patient Access Representative II position at Baptist Cardiac Access Center, please apply now!

Details

Status: Full-Time

Shift Details: Days

Education Required: High School Diploma/GED

Education Preferred: Associate's Degree

License and Certification

  • Certified Healthcare Access Associate (CHAA) Preferred

Experience

  • One-Two Years Customer Service Experience Required
  • One-Two Years Insurance Experience Required
  • One-Two Years Healthcare Experience Required

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Modification Production Control Coordinator

BOEING, Jacksonville, FL
$39,950 - $54,050 per year
6 days ago
Boeing Global Services (BGS) is seeking a Modification Production Control Coordinator to support the P-8A Poseidon at Jacksonville, Florida.Position Responsibilities:Processes and moves production and other materials into and out of storage, production, and other locations to support the flow of production following standard work instructions.Monitors work in process.Communicates status of parts and materials using automated systems and manual reporting methods...

Cash Office Associate

Rowe's IGA Supermarkets, Jacksonville, FL
2 weeks ago
At Rowe’s, we are passionate about providing an exciting and rewarding grocery shopping experience. Our customers, our families, and the communities we live and work deeply matter to us. We strive for excellence in everything we do and aim to make a meaningful difference in the communities we serve.We recognize that happy employees working in a well-organized efficient environment create...

Store Crew

7-Eleven, Jacksonville, FL
3 weeks ago
Retail Sales Associate Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you might not expect is the camaraderie of the store team...