Sales Account Coordinator

For 40 years, our team at Southern Fasteners & Supply, a subsidiary of Supply Technologies, has been delivering quality parts and service to a diverse base of MRO and OEM customers. We are looking for a motivated, energetic person that wants a career not just a job. We work with, and supply, many high-profile customers, so a desire to be the best you can be is important. Our growing company is a top supplier of fasteners to several Fortune 500 companies

Job Summary:

The Sales Account Coordinator plays a key role in the total support of the company sales efforts to acquire new business. The position requires best practices on quotation projects to get the lowest costing available. This position must organize and engage with multiple departments to best serve the customer. Employees must be able to operate at a high level of accuracy and thoroughness, and communicate directly with the customer and suppliers, via email, phone, as well as in person.

This position reports to the VP/General Manager in Winston-Salem, NC.

Responsibilities:

• To be the primary voice of the customer within the organization for new business packages.
• Develop customer relationships at key levels to expand future business.
• Facilitate quotations on a timely basis and expedite supplier responses.
• Identify and assign Southern Fasteners & Supply part numbers for new business packages.
• Load customer quotations into ERP operating system.
• Review supplier quotations, respond to inaccuracies, and note deviations on the customer quotation.
• Use formulas to develop selling price and margin percentage, and other key information into customer quotation.
• Monitor margin changes month-to-month and address.
• Follow the customer contract Terms & Conditions.
• Review customer drawings and specifications.
• Work inter-departmentally to resolve concerns and deliver results for the customer.
• Assist customer with delivery issues & resolution and engage other departments.
• Assist with customer quality/technical issues and engage other departments.
• Review & ensure selling prices match customer & resolve differences.

Must Haves:

• Fastener industry knowledge including parts and supplier. Knowledge of other MRO commodities beneficial.
• Computer skills, particularly Microsoft Excel, to sort and provide analytical information.
• Post Secondary education preferred.
• Ability to converse with both customers and suppliers.

WE Value:

• Team Collaboration

OUR Team Members:

Do The Right Thing and we will succeed: We insist on honest and ethical behavior; we treat others respectfully; our actions are underlined with high integrity; we partner with others who hold these same values.

Go One Better to achieve greatness: We strive to do our best every day; we are curious and seek alternative viewpoints; we value innovation to deliver long-term success; we will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results: We serve our customers with a sense of urgency; we strive to anticipate our customer’s needs; we work with our customers to ensure we are providing them the best solutions they value; we help to deliver the long-term success of our company.

WE DO what we say: We seek clarity and understanding; we follow through on our commitments; we respectfully challenge and collaborate to achieve mutual success; once we agree, we move forward and make no excuses.

Together we win: We respect and value each other’s thoughts and opinions; we make time to develop meaningful relationships; we seek new opportunities to continuously learn; we never miss an opportunity to bring out the best in others.

Make a career at SUPPLY TECHNOLOGIES:

Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Benefits:

• Medical insurance
• Health saving account
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Pension Plan
• Paid time off
• Referral program
• Tuition reimbursement
• Employee Assistance

Work Location: On Site