Employee Relations Advisor

Job Summary

Responsible for administering Employee Relations programs, procedures and policies. Possesses thorough knowledge of state and federal employment law. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Core Responsibilities

• Conducts impartial, confidential investigations into employee-reported, HR-related concerns; provides recommended actions to local Leadership and collaborates on determining appropriate final resolutions.
• Escalates defined matters to appropriate partners and conducts certain investigations of escalated matters at their direction.
• Drafts thorough investigation summaries that appropriately document investigations and outcomes in a timely manner.
• Prepares, analyzes data, identifies root cause or trends and presents results to partners on agreed upon cadence.
• Partners with Legal or Compliance and investigates and/or facilitates documentation gathering for all administrative changes, and attorney letters.
• Acts as partner to support Security Investigations as needed.
• Utilizes and maintains case management system to document investigatory engagement and resolution.
• Maintains current knowledge of and ensures compliance with Federal and State employment laws.
• Collaborative, team first mindset.
• Consistent exercise of independent judgment and discretion in all matters.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Skills:

Employee Relations Programs; HR Employee Relations; Codes of Conduct; Company Policies

Salary:

National Pay Range: $56,766.87 USD-$133,047.36 USD

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years