Director of HR, Workforce Strategy

Job Summary

Must reside within Comcast Central Division footprint (GA, FL, AR, TN, MS, KY, IL, MI). Responsible for developing and implementing plans to ensure an organization has the right talent, with the necessary skills, in place to meet current and future business objectives by analyzing workforce data, identifying talent gaps, forecasting future needs, and creating strategies for talent acquisition, development, and retention, often collaborating closely with HR and business leaders to align workforce capabilities with organizational goals.

Key Responsibilities

Workforce Analysis

• Assessing current workforce demographics, skills, and performance to identify strengths and areas for improvement.

Future Workforce Planning

• Forecasting future staffing needs based on business strategy, market trends, and anticipated growth.

Skill Gap Identification

• Analyzing the gap between current workforce capabilities and required skills for future roles.

Employee Retention Strategies

• Establish initiatives to retain key employees and reduce turnover.

Workforce Analytics

• Utilizing data and reporting tools to monitor workforce trends and inform decision-making.

Collaboration with Stakeholders

• Partnering with HR, business leaders, and operational teams to align workforce strategies with overall organizational goals.

Market-Based Compensation Data

• Gathers data on market-based compensation; uses data analysis techniques to assess results and market trends to set compensation strategy for the division.

Job Description Maintenance

• Maintains job descriptions for each position in the organization; ensures descriptions accurately reflect the work being performed by incumbents.

Essential Skills

• Strong analytical skills, data interpretation and visualization
• Strategic thinking and problem-solving abilities
• Excellent communication and stakeholder management skills
• Proficiency in workforce planning tools and data analysis software

Expectations for Employees

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills: Data Interpretations; Analytical Decision Making; Workforce Planning; Stakeholder Management; Strategic Thinking; Communication

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast may also consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years