Operations Collaboration Partner

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Reporting to the Executive Administration and Strategy Manager, the Operations Collaboration Partner has responsibility for the day-to-day management of up-to three operations leaders (e.g. administrative, communication, project management and execution, reporting, logistics, direction, organization, etc.) and team governance (e.g., client oversite, quality reporting, company policies, continued process improvement, etc.). As a key partner to the leaders of Businessolver, this the role is focused on the following outcomes:

• Maximize capacity for team leaders
• Maintaining and increasing employee and client pulse scores
• Producing quality reports to aid in company strategy
• Driving continued growth through continuous process improvement
• Directing and executing on administrative management to provide executive level focus
• Acting as a partner to leader and team to provide project management support at various levels this may also include actively participating in execution of goal based initiatives
• Provide direction on governance to team members for benefit of company as a whole
• Influence and direct executives through proper communication and facilitation
• Develop and advance company processes for continued growth
• Manage Client and Team pulse to ensure that expectations are being met
• Inspire success and company-wide through teamwork, engagement and delight
• Align leaders with team members to create a cohesive work environment
• Align leaders with executive administration so that strategy is implemented and followed
  
  

The Gig:

• Act as point of contact between executives, team members and internal/external clients
• When requested, attend meetings on behalf of the leader to provide updates, cascade communications and provide direction
• Responding on behalf of leader via email communications
• Logistic and process management
• Email and Calendar management
• Domestic Travel arrangement and management
• Weekly reporting and organization
• Production of presentations
• Facilitation of meetings and follow-up
  
  

What you need to make the cut:

• At least 2 years of Executive, Leadership Level management and direction
• History in benefits, insurance or technology based company preferred
• Knowledge of SaaS technology preferred
• 4 Year college degree
• Strong empathy for clients, team members AND passion for continued growth
• Results-oriented and able to work under pressure
• Quality focused with process-oriented mindset
• Ability to demonstrate excellent organizational, calendar management and facilitation skills
• Excellent interpersonal communication and relationship skills
• Ability to make confident, judgement-based decisions
• Ability to lead and govern with direction of manager
• Ability to work proactively and independently, while still actively engaging with many teams
• Excellent oral and written communication skills
• Ability to build relationships and promote a work environment focused on skills development and constant coaching
• Highest level of discretion and confidentiality
  
  

The pay range for this position is 38K to 60K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

Other Compensation: This role will be eligible to participate in the annual bonus plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

The Businessolver Way…

Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game – and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference, we want to hear from you!

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.