Multi-Skilled Technician

JOB SUMMARY:

This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to appropriate technician. Position reports to the Area Facilities Manager.

KEY DUTIES AND RESPONSIBILITES:

• Job responsibilities and qualifications may be superseded by local, state, or federal regulations

• Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to minor repairs of HVAC, minor repairs to refrigeration, hot beverage equipment (e.g., Coffee, Cappuccino), cold beverage equipment (e.g., tea, Fountain, FBD, FCB, Creamer Machine), fountain/backroom ice makers, hot food equipment (e.g., fryers, griddles, tortilla presses, ovens, roller grills, warmers), fuel dispensers (e.g., printers, displays, card readers, hanging hardware), etc.
• Responds to work orders related to plumbing, electrical, and general maintenance issues
• Responsible for ordering and management of parts inventory for truck
• Responsible for replacing ‘plug and play’ equipment as needed
• Assist, as needed, with training of other level 1 technicians
• Schedules and prioritizes duties and work assignments on a daily basis
• Completes required reports and paperwork daily to account for the time and use of parts and materials
• Observes and inspects equipment to determine if servicing or further action is required
• Completes basic maintenance tasks on structures and other equipment
• Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines
• Completes other duties, including special projects, as assigned by management

EDUCATION AND EXPERIENCE:

EDUCATION: High School/GED

YEARS OF RELEVANT WORK EXPERIENCE: 1+ years

YEARS OF MANAGEMENT EXPERIENCE: NA

CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS:

• Show leadership
• Peer to peer tech support
• Effective communication
• Projects/stretch assignments
• Facility location ownership
• Time management