Training and Documentation Specialist

ECS is seeking a Training and Documentation Specialist to work in our Norman, OK office.

Responsibilities

• Verify / validate engineering / technical documentation; create technical documentation based on engineering and COTS information; utilizing technical knowledge / experience, work with multi-discipline group to provide technical documentation and equipment support.
• Participates in the development, implementation, and evaluation of maintenance programs and performance standards established to provide system-wide efficiencies in equipment system performance.
• Participates in and assists with the development and coordination of processes and procedures necessary for supporting and contributing to the establishment of specialized maintenance technical support teams.
• Develop and implement employee training and professional development programs that are aligned with the goals of the organization.
• Identify opportunities for improvement and create training strategies to address operational deficiencies in collaboration with the customer and ECS leadership.
• Career progression planning with focus on employee attrition.
• Curriculum development for various delivery methods including traditional classroom environment, and e-learning and self-paced learning platforms.
• Create educational materials (presentations, videos, and participant guides) to support developed curriculum.
• Ensure the training material and content is kept current, engaging, and effective.
• Monitor and evaluate effectiveness of training programs and tools.
• Track project development and progress using the customers preferred project management software.
• Prepare and present reports on training program progress and effectiveness.
• Cultivate a culture of continuous improvement and learning.
• Coordinate and facilitate educational workshops and seminars as needed.
• Complete ad hoc projects in support of customer short-term goals and missions.

Requirements

• Must be a U.S. Citizen or Green-Card Holder to obtain a Public Trust Clearance
• Bachelor's degree and 8 years of combined work experience with adult education and curriculum development. (Will consider a combination of education, technical / military training, professional certifications, and work experience.)
• Experience in Microsoft Office Suite.
• Knowledge and experience working with information technology, advanced electronics, and technical writing.
• Experience with maintenance repair and troubleshooting of machines and equipment as related to mechanical, electro-mechanical, electrical, and electronic systems.
• Excellent understanding of effective learning and development methods.
• Experience with traditional classroom facilitation and e-learning platforms and practices.
• Demonstrated analytical skills and excellent communication and presentation skills (oral and written).
• Demonstrated ability to understand, resolve and communicate technical and business issues.
• Ability to function effectively in an energetic, fast paced environment while maintaining excellent systems of organization, focus, and attention to detail.
• Demonstrated strategic and critical thinking, with strong analytical and problem-solving skills.
• Demonstrated ability to build, grow, and maintain strong relationships with customers, peers, leadership, and teams