RN Complex Care Manager

In collaboration with other members of the healthcare team, the Complex Care Manager is responsible and accountable for organizing, coordinating, and providing care coordination and care management services to patients within the practice who are most at risk for health deterioration, sentinel events, and/or poor outcomes. The care manager works with the ambulatory social worker and community health care worker as an integral part of the complex care management team to ensure that the care for the most vulnerable patients is coordinated and managed. These patients must receive optimal care including acute illness management, chronic disease management, and preventive care across multiple health settings and multiple physicians/providers.

Other Information

• Graduate of an NLN-accredited School of Nursing, BSN preferred
• Licensure: MA. RN Licensure required
• Certifications: Current AHA (American Heart Association) or ARC (American Red Cross) BLS Provider Certification required
• Work Experience: Minimum of 5 years of broad-based clinical experience

• Demonstrated competency in managing a caseload of ethnically diverse patients across the continuum of care and working effectively with patients with substance abuse and behavioral health conditions required.
• Previous Care Management experience strongly preferred
• Previous experience working with the safety net population preferred
• Previous experience working across a variety of settings in the care continuum (including ambulatory and community health nursing) preferred

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends, and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high-quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits, and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.