Patient Access Representative (Level 2) - Orthopedics

JOB SUMMARY:

Under general supervision, the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In your role, you will interpret, identify, communicate, and detail information by way of: registration, scheduling, and/or acquiring authorizations for patient services in a dynamic team environment. You will have the opportunity to make a difference every day by the duties you perform.

SKILLS REQUIRED:

• Listens well and devotes full attention to patients and medical professionals alike
• Detailed and empathetic as the job involves dealing with people who are critically ill or injured
• The ability to remain calm, even under the most stressful of situations
• Communicates well, both orally and in writing
• The ability to maintain confidentiality
• Possesses a basic understanding of medical terminology and procedures
• Resourcefulness

MINIMUM QUALIFICATIONS:

High School Diploma, G.E.D. or Equivalent

PREFERRED QUALIFICATIONS:

Associate's Degree

1 year of Healthcare Experience

Experience with Epic or other EMR systems

Experience with payment collection efforts

Bilingual English/Spanish and/or other languages that meet business needs of the department

The expected hiring range for this position is $22.00 to $30.27. Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.