Internal Communications Manager

170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Job Summary:

The Internal Communications Manager, assigned to one of Pinkerton's largest global clients, is responsible for developing and curating communication content, for all channels and products, including the digital channels and platforms. In addition to content management, the role supports team communications, and global/regional event communications and engagement activities.

Essential Functions:

• Represent Pinkerton's core values of integrity, vigilance, and excellence.

• Proactively build and manage relationships with key internal stakeholders across a range of businesses and geographies, to define and deliver on communication objectives.

• Pursue a deep understanding of the strategic goals to create proactive communication.

• Translate business needs into communications materials.

• Develop and curate content that drives engagement with client employees, stakeholders, and customers.

• Support team communications, global/regional event communications, and engagement activities.

• Monitor and measure the effectiveness of communications through digital analytics, surveys, and other key performance indicators.

• Lead a community of content creators and subject matter experts across the organization to share best practice and identify emerging needs.

• Create content libraries to improve the communications experience for the client's employees, ensure the content is current, relevant and that the best technology platform is utilized.

• Support the identification, development, and integration of new technologies or initiatives, relating to communication processes.

• Responsible for the on-time, in-scope, and on-budget delivery of communication outcomes.

• All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree in communications, journalism, or marketing with up to five years of experience, preferably working in a corporate internal communications team for a large company. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

• Demonstrated proficiency with content management, production, and email management tools.
• Able to multi-task and organize workload for effective implementation.
• Effective written, verbal, and presentation skills.
• Effective interpersonal communication skills with ability to engage in active listening and translate customer needs into action.
• Able to analyze complex situations and recommend effective solutions.
• Able to carry out responsibilities with little or no supervision.
• Able to interact effectively at all levels and across diverse cultures.
• Serve as an effective team leader.
• Able to use sound judgment in complex and ambiguous situations.
• Attentive to detail and accuracy.
• Client orientated and results driven.
• Consistently delivers on commitments and achieves expected business results.
• Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions:

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.
• Travel, as required.

Salary & Benefits Information:
Rate of pay: $110000 / year.
Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.