Systems Analyst

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Systems Analysts work closely with Operations, Quality Control, and Maintenance team members to troubleshoot and support industrial control systems, as per guidance and direction from the Solution Architects. Systems Analysts perform inspections and preventive maintenance on electrical, controls, and networking equipment and components. Systems Analysts collaborate with team members to ensure technical requirements adhere to the guidelines and standards defined by Solution Architects.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• Supports the manufacturing lines using analytical problem-solving methods to troubleshoot electrical components, automation equipment, PLCs, motion controls, vision systems, and robotics.
• Works with hand tools, multi-meters, and testing equipment to diagnose electrical systems ranging from 24VDC to 480VAC.
• Repairs, replaces, installs, and commissions automation components, including cables and connectors, sensors, VFD, and servo drives, and other electro-mechanical related devices.
• Performs tests and calibrations of process control instrumentation.
• Performs inspections and preventive maintenance on electrical, controls, and networking equipment and components.
• Reads and interprets PLC and HMI code to assist the maintenance team in diagnosis of line down situations and/or fault conditions.
• Supports installation and startup of new equipment.
• Collaborates with technical and non-technical teams to define, design, test, and implement specific functional requirements of the system, as specified by the Product Owner and technology stakeholders (e.g., Solution Architects, Platform Engineers).
• Works closely with Operations, Quality Control, and Maintenance team members by providing industrial control systems troubleshooting and support.
• Defines detailed technical requirement documentation aligned to the blueprints and technical designs prepared by Solution Architects.
• Collaborates with team members to ensure technical requirements adhere to the guidelines and standards defined by Solution Architects.
• Conducts root cause analysis; presents findings and proposes solution improvemen ts.
• Resolves problems (both reactive and proactive) throughout the information system lifecycle, including classification, prioritization, and initiation of action, documentation of root causes, and implementation of remedies to prevent future incidents.
• Regular and reliable workplace attendance at your assigned location.
  
  

Ability to operate vehicles, equipment or machinery

• Computer, phone, printer, copier, fax
  
  

Non-Essential Functions

• Assists in other areas of the department as necessary.
• Assists in other areas of the company as necessary.
  
  

Ability to operate vehicles, equipment or machinery

• Same as Essential Functions
  
  

Experience, Skills, Education & Licenses/Certifications

Required:

• Knowledge of electrical safety procedures.
• Basic understanding of manufacturing plant mechanical systems and operations (steam, pneumatics, refrigeration, hydraulics, production processes, etc.).
• Proficient in interpreting electrical, network, pneumatic, and hydraulic diagrams.
• Understanding of Electrical Theory (voltage, current, resistance) and applying those principles to applications.
• Experience supporting electrical controls systems, following NEC, ISO, and OSHA codes and standards.
• Understanding of electrical safety circuits and troubleshooting.
• Hands-on experience in supporting PLC-based control systems.
• Basic understanding of networking (IP address, Subnet, Gateway).
• Excellent written and verbal communication skills, including excellent customer service skills. Ability to present complex ideas and designs to a variety of technical or non-technical stakeholders and all levels of management.
• Demonstrates strong organizational qualities; meticulous and detail oriented.
• Positive attitude with good interpersonal skills, a team player; able to work cooperatively with others, sharing ideas and collaborating to obtain team goals.
• Ability to adjust positively to change in direction or assignments; ability to work in a fast paced and dynamic team environment.
• Able to work well under stress and handle crisis situations professionally, while engaging all levels of the Costco organization.
• Good problem solving, analytical, and troubleshooting skills.
• Extremely responsive with a strong sense of urgency.
• Responsible, conscientious, self-motivated, and able to work with limited supervision.
• Scheduling flexibility to meet the needs of the business, including evenings, weekends, and 24x7 on-call responsibilities on a rotational basis as needed.
  
  

Required

• Knowledge of electrical safety procedures.
• Basic understanding of manufacturing plant mechanical systems and operations (steam, pneumatics, refrigeration, hydraulics, production processes, etc.).
• Proficient in interpreting electrical, network, pneumatic, and hydraulic diagrams.
• Understanding of Electrical Theory (voltage, current, resistance) and applying those principles to applications.
• Experience supporting electrical controls systems, following NEC, ISO, and OSHA codes and standards.
• Understanding of electrical safety circuits and troubleshooting.
• Hands-on experience in supporting PLC-based control systems.
• Basic understanding of networking (IP address, Subnet, Gateway).
• Excellent written and verbal communication skills, including excellent customer service skills. Ability to present complex ideas and designs to a variety of technical or non-technical stakeholders and all levels of management.
• Demonstrates strong organizational qualities; meticulous and detail oriented.
• Positive attitude with good interpersonal skills, a team player; able to work cooperatively with others, sharing ideas and collaborating to obtain team goals.
• Ability to adjust positively to change in direction or assignments; ability to work in a fast paced and dynamic team environment.
• Able to work well under stress and handle crisis situations professionally, while engaging all levels of the Costco organization.
• Good problem solving, analytical, and troubleshooting skills.
• Extremely responsive with a strong sense of urgency.
• Responsible, conscientious, self-motivated, and able to work with limited supervision.
• Scheduling flexibility to meet the needs of the business, including evenings, weekends, and 24x7 on-call responsibilities on a rotational basis as needed.
  
  

Recommended

• Associate’s degree in science or equivalent certification or 2+ years of experience in the electrical controls/automation field.
• Experience with Allen Bradley:
• PLCs.
• PowerFlex and Kinetix drives.
• PanelView HMIs.
• Experience with Inductive Automation Ignition SCADA systems.
• Experience with ABB and Kuka robots.
• Experience with industrial control system networks (Ethernet/IP, ControlNet, RS232, OPC, OPC-UA, etc.).
• Basic Knowledge of SQL Databases.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
  
  

Required Documents

• Cover Letter
• Resume
  
  

California applicants, please click to review the Costco Applicant Privacy Notice.

Pay Ranges

Level 1 - $32.60/hr - $48.08/hr

Level 2 - $90,000 - $120,000

Level 3 - $115,000 - $145,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected]

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas .